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Richard Weinstein
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Richard Weinstein | Page 2
Service Director
Fields BMW Northfield
700 W Frontage Rd
Northfield, IL 60093
35 Reviews
Dealership Experience
9 yrs, 7 mos
Industry Experience
25 yrs, 3 mos
35 Reviews of Richard Weinstein
January 31, 2018
Superior personal service. Great personalized service. Top quality BMW certified technicians. Cost conscious service advisers who work on sorting out the essential repairs vs. o Great personalized service. Top quality BMW certified technicians. Cost conscious service advisers who work on sorting out the essential repairs vs. optional. Very comfortable amenity filled waiting area. More
by Jack aka John
Other Employees Tagged: Jerry Marichal
Helpful 
January 30, 2018
Great service service department Every service visit here has been a pleasure. They are very efficient, thorough, friendly, and have gone out of their way for me. Everything is alwa Every service visit here has been a pleasure. They are very efficient, thorough, friendly, and have gone out of their way for me. Everything is always communicaed clearly so there are no miscommunications or surprises. Pretty much a model of great customer service. Makes one glad to own a Bimmer. More
by Alexl
January 22, 2018
Safety recall and part replacement Rick was great. He got me in and out before a meeting at 9. Very nice and even tried to squeeze in an oil change do I didn’t have to come back but it Rick was great. He got me in and out before a meeting at 9. Very nice and even tried to squeeze in an oil change do I didn’t have to come back but it didn’t work with my schedule. More
by Jharrigan9
December 15, 2017
Outstanding Service Fields BMW provides outstanding service. Employees are friendly and are always looking for ways to be helpful. I think they make every effort to meet Fields BMW provides outstanding service. Employees are friendly and are always looking for ways to be helpful. I think they make every effort to meet the customers needs. More
by Fixco37
November 17, 2017
Last service experience Damage caused to the vehicle resulting in needing the repairs were BMW engine design flaw issues and should have been repaired by fields when I brough Damage caused to the vehicle resulting in needing the repairs were BMW engine design flaw issues and should have been repaired by fields when I brought it to the attention of service team, and prior to the expiration of warranty. This overlook cost me thousands of unneccessary dollars. Nevertheless, Jerry has always been very good and attentive to any issues that have come up with my vehicles. More
by Spiro
Other Employees Tagged: JERRY marchal
November 14, 2017
Top notch customer service! My service rep, Chris Goodrich, always goes the extra step to make sure everything is perfect. Rich filed in for Chris this time and he was every bit My service rep, Chris Goodrich, always goes the extra step to make sure everything is perfect. Rich filed in for Chris this time and he was every bit as attentive as I have been used to. More
by BB 550
Other Employees Tagged: Chris Goodrich
November 07, 2017
Service I have experience the great service whe I brought in my car I was told what they where taking care of my car and they complete the work on time I have experience the great service whe I brought in my car I was told what they where taking care of my car and they complete the work on time More
by Marbmwx5
August 04, 2017
Fields competes well at a competitive price Their prices, especially promotions, are competitive w/ local garages and the work is done right. My BMW is almost 8 yrs old. Most of the work has bee Their prices, especially promotions, are competitive w/ local garages and the work is done right. My BMW is almost 8 yrs old. Most of the work has been done at Fields and the car runs great. It can get complicated if you are dealing w/ electrical issues which is a BMW issue but if addressed early usually the solution is found More
by Mac7
Other Employees Tagged: jerry marichal
July 29, 2017
Great Service advisor Jerry Marachel has been handling my cars for over 10 years and is a pleasure to work with. He understands what my cars have required and helped me und Jerry Marachel has been handling my cars for over 10 years and is a pleasure to work with. He understands what my cars have required and helped me understand what had to be done. More
by Steve518
Other Employees Tagged: Jerry Marachel
June 21, 2017
Responsive and fair. The internet sales manager and Pieter were very helpful and responsive. We went through a number of alternatives and ended with the best possible fit The internet sales manager and Pieter were very helpful and responsive. We went through a number of alternatives and ended with the best possible fit. More
by steven rosenberg
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