Richard York
Richard York at Showcase Honda

Richard York | Page 3

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
250 Reviews
4.8

250 Reviews

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250 Reviews of Richard York

August 30, 2025

Dealership Rating
Employee Rating

Work was done well and in a timely manner. Don't know what else to say. This was warranty work so I was glad to get is it done. More

by EMAYS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Showcase Honda responded

We are pleased to hear that your warranty service was completed well and in a timely manner. Your satisfaction with the quality and efficiency of our work means a great deal to us at Showcase Honda. We understand that warranty repairs can sometimes be unexpected, so we strive to make the process as smooth as possible for our customers. Thank you for taking the time to share your experience with us.

August 20, 2025

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Very professional, kind, extremely helpful. For sure we suggest all our friends to choose the Honda cars, and also the showcase Honda Salon. More

by ellaborovicsne
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2025

Showcase Honda responded

Thank you for sharing your wonderful experience with us! We truly appreciate your kind words about our team being professional and helpful. It means so much to know that you felt well taken care of during your visit. Your recommendation to friends about both Honda vehicles and Showcase Honda speaks volumes, and we are honored by your trust in us. We look forward to continuing to serve you and providing the same excellent experience in the future.

August 08, 2025

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Employee Rating

Professional, knowledgeable, friendly, helpful staff in your service area. The service addressed the issues and car was returned by end of day. They went over and above to provide additional education on More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Showcase Honda responded

We are elated to hear about your wonderful experience with our service team! Your kind words about our professional and knowledgeable staff truly mean the world to us. We're thrilled that we could address all your concerns and have your vehicle ready by the end of the day. It's especially rewarding to know that our team took the time to provide you with additional information about your car's features. At Showcase Honda, we believe in going the extra mile to ensure our customers feel confident and informed about their vehicles. Thank you for taking the time to share your positive experience with us!

July 31, 2025

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Dishonest practices. We agreed on an out-the-door price for our vehicle, but when it came time to finalize the paperwork, the finance manager claimed we had to pay over More

by KDDANIELS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 04, 2025

Showcase Honda responded

Our goal is always to be transparent during every step of the purchase process, and if expectations were not clearly set or honored, that is something we must address and correct. This is not reflective of the standards we uphold at our dealerships. To help us look into this further and work toward a resolution, we encourage you to contact Lindsay Voss, our Customer Relations Manager, directly at lvoss@vtaig.com or 602-604-6539.

July 29, 2025

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Richard is quick, friendly and I enjoy working with him when I get my car serviced. More

by tommygrace2014
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2025

Showcase Honda responded

We are glad to hear about your positive experience with our service team. It's wonderful to know that you find our staff to be quick and friendly during your visits. We truly appreciate customers like you who take the time to share their feedback, and we look forward to continuing to provide you with excellent service for all your automotive needs.

July 17, 2025

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Employee Rating

They took really great care of me and treated me like family and gave me the best possible deal. More

by sanfordmjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Showcase Honda responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional service and made you feel welcomed as part of our family. It means so much to know that we were able to offer you an outstanding deal while ensuring you felt valued throughout the process.

July 15, 2025

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Richard was great. Competent and concise, goals accomplished. He explained the upcoming recall on the truck and we will set that up as possible. More

by pearsoncimm
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 17, 2025

Showcase Honda responded

Thank you for taking the time to share your positive experience with us, pearsoncimm. We are pleased to hear that your goals were accomplished and that you found the service both competent and straightforward. It is wonderful to know that the recall information for your truck was clearly explained and that you are prepared to schedule that service when convenient.

July 05, 2025

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Employee Rating

Trust ——-Listens——works well with the best mechanic there who I also trust —Peter Richard always greets you with a smile and is so so courteous. More

by JFRICANO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green , Peter —-my mechanic

Jul 09, 2025

Showcase Honda responded

That's wonderful feedback! It's fantastic to hear that you have such trust in our team. We're especially glad that the individual you worked with listens and works well with Peter Richard, who you also trust. It's great to know that Peter always greets you with a smile and is so incredibly courteous. We'll be sure to pass along your kind words to both of them!

June 15, 2025

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Employee Rating

Quite literally ALL THE SERVICE PEOPLE HAVE BEEN GREAT! Richard has been fantastic to everyone in my family from my grandfather, grandmother, mother, and to me. The sales people at showcase suck and we wi More

by Johnathan Campbell
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Showcase Honda responded

Thank you so much for the incredible feedback! We’re honored to have earned your family’s trust across generations — that means the world to us. Richard and the entire service team truly appreciate your kind words and ongoing support. While we're sorry to hear the sales experience didn’t meet expectations, we’re grateful that our service department continues to deliver for you. Your 11/10 rating and recommendation mean everything, and we look forward to continuing to take great care of you and your family!

June 12, 2025

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Employee Rating

love showcase Honda ! !!! Sharma my salesman and Richard in Service are the Best . I send my friends to them for serving their needs More

by sangulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma

Jun 16, 2025

Showcase Honda responded

Thank you! We’re thrilled to hear you had such a positive experience with Sharma and Richard. Your referrals mean a lot to us, and we’re here to keep delivering top-notch service for you and your friends. We appreciate your support!

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