Richards Potts
Richards Potts at Southern Kia - Greenbrier
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Richards Potts | Page 2

Service & Parts Dirctor

Southern Kia - Greenbrier

1310 S Military Hwy
Chesapeake, VA 23320

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4.3
106 Reviews
4.3

106 Reviews

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106 Reviews of Richards Potts

April 22, 2024

Dealership Rating
Employee Rating

The gentleman I interacted with at the front office did his best to save us sone money. It is very hard to find honest people these days More

by SAMIR_M2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Apr 24, 2024

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 18, 2024

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Employee Rating

They said my bulb was bad and it was the connection not the bulb, so I had to wait 2 days before getting it re-inspected it wasted my time and me and my husbands gas. The people in the office were very nic More

by robincarrico
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Apr 19, 2024

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

April 16, 2024

Dealership Rating
Employee Rating

Getting ready to go to Florida and enclave would not go in park. Went on a Saturday, got loaner, took a week to get a valve something. Running great now More

by Connie K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 13, 2024

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Employee Rating

The only problem was my Appt was 12:30pm for inspection. I left at 2pm. More

by gwennie812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Apr 15, 2024

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

April 11, 2024

Dealership Rating
Employee Rating

Was given another customers information on several occasions throughout my servicing. Was not called back promptly when messages were left. When calling to inquire about my vehicle, they can't assist More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Lloyd, Bryan Hunt , Brian

Apr 12, 2024

Southern Kia - Greenbrier responded

Angela. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 11, 2024

Dealership Rating
Employee Rating

I am proud to say that I love getting my service done here! Beautiful place More

by EBONYACOFF143
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Apr 12, 2024

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 07, 2024

Dealership Rating
Employee Rating

So. Buick provides quality and efficient service. Staff is knowledgeable and courteous. Great to deal with More

by BURKEDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 17, 2024

Dealership Rating
Employee Rating

Be leary of the 5 star reviews. I was offered an incentive to leave a 5 star review. I was sent a request to leave a review after I had a oil change in February but didn't respond. More

by avascout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2024

Southern Kia - Greenbrier responded

"Avascout" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 07, 2024

Dealership Rating
Employee Rating

Salesman did everything he said he would. Very professional service. Very knowledgeable. Very nice can't say enough. More

by Snoop23078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Mar 07, 2024

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2024

Dealership Rating
Employee Rating

I had a scheduled service for a drop off at 8:00 and a pick up at 12:00 on a Saturday. I dropped my car off the night before because my son had a 8am basketball game and before the game started good Kia w More

by HARGROVE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Doerr

Feb 13, 2024

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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