Richards Potts
Richards Potts at Southern Kia - Greenbrier
Refer Me

Richards Potts | Page 9

Service & Parts Dirctor

Southern Kia - Greenbrier

1310 S Military Hwy
Chesapeake, VA 23320

Contact Me
4.2
131 Reviews
4.2

131 Reviews

Write a Review

131 Reviews of Richards Potts

October 22, 2023

Dealership Rating
Employee Rating

You forgot to reset my warning light and it came back on again. It would be nice to have that not come on after an oil change. More

by djkas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Oct 23, 2023

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

October 21, 2023

Dealership Rating
Employee Rating

I have used this dealership since 1996. My latest service was outstanding. The service writer is friendly and knows what she is doing.technician Richard ,as always,did a professional job an More

by BWRNAESU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Southern Kia - Greenbrier responded

Great to have you back with us again so soon, Billy!

October 20, 2023

Dealership Rating
Employee Rating

LEFT MY CAR FOR SERVICE. I THE A.M.PICKED IT UP IN THE AFTERNOON. SERVICE WAS GREAT. More

by MSTADLER97
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I DON'T KNOW NAMES.

Oct 23, 2023

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 20, 2023

Dealership Rating
Employee Rating

Concerned, stress worried. Lack of knowledge and lack of customer service. Trust loyalty helpful not trained More

by BOBLAGRECA
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

October 20, 2023

Dealership Rating
Employee Rating

Great Service, fast, informative and friendly. Thanks Tom Fleming. I enjoy coming here. Great staff and techs! More

by REBECCA_BAGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Fleming.

Oct 23, 2023

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 20, 2023

Dealership Rating
Employee Rating

High turnover people don’t know what they’re doing not trained enough and are rude More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 20, 2023

Southern Kia - Greenbrier responded

"Tricia" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 20, 2023

Dealership Rating
Employee Rating

Fast, reliable and super friendly service I will recommend this dealership to all my friends and family More

by ENDRESTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Southern Kia - Greenbrier responded

Great to have you back with us again, Susanne!

October 19, 2023

Dealership Rating
Employee Rating

Great dealership that cars about the customers and making things right. Put chased my vehicle here area receiving horrible service at another Kia dealership More

by adrianshears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 19, 2023

Dealership Rating
Employee Rating

Service personnel handled a situation with respect, professionalism and kindness. Thank you for taking care of the problem.. More

by ANAVORMELKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 18, 2023

Dealership Rating
Employee Rating

First time at this service department for my 2021 KIA Sorrento and I was very pleased with the professionalism when I dropped off my car for service. I needed a courtesy ride to my office, not knowing th More

by spinkston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca ?? at Service Desk

Oct 19, 2023

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

...
9
...

Dealership Inventory (489 Vehicles)

used 2022 Kia Telluride car, priced at $33,809
2022 Kia Telluride
used
Dark Moss exterior
Automatic
Front-wheel Drive
used 2022 Kia Carnival car, priced at $29,746
2022 Kia Carnival
used
Silky Silver exterior
Automatic
Front-wheel Drive
new 2024 Kia Seltos car, priced at $31,490
2024 Kia Seltos
new
Gravity Gray exterior
Automatic
All-wheel Drive
new 2024 Kia Seltos car, priced at $31,490
2024 Kia Seltos
new
Gravity Gray exterior
Automatic
All-wheel Drive
new 2023 Kia Sorento Hybrid car, priced at $40,540
2023 Kia Sorento Hybrid
new
Platinum Graphite exterior
Automatic
All-wheel Drive
new 2024 Kia Sportage car, priced at $33,060
2024 Kia Sportage
new
Everlasting Silver exterior
Automatic
All-wheel Drive