Richards Potts
Richards Potts at Southern Kia - Greenbrier
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Richards Potts | Page 10

Service & Parts Dirctor

Southern Kia - Greenbrier

1310 S Military Hwy
Chesapeake, VA 23320

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4.2
130 Reviews
4.2

130 Reviews

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130 Reviews of Richards Potts

October 17, 2023

Dealership Rating
Employee Rating

Everything went well I loved the service as always everyone was nice and friendly Ty More

by Darlene Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt

Oct 17, 2023

Southern Kia - Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 17, 2023

Dealership Rating
Employee Rating

The management and Sales Team fulfilled all that was expected to make our purchase satisfactory. We are very happy with our purchase. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd

Oct 17, 2023

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 14, 2023

Dealership Rating
Employee Rating

Service was good and on time. Great customer service. Got direction and help with my previous issues from another dealership (Southern Lynnhaven). More

by Boobie38
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Essence

Oct 16, 2023

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 14, 2023

Dealership Rating
Employee Rating

I can't believe I got charged $96 for 3 wipers the front desk person didnt told me the price before the service. More

by Lino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

October 13, 2023

Dealership Rating
Employee Rating

Excellent customer service, very short waiting time, recommended the service department get a promotion for being VERY COURTEOUS and PROFESSIONAL, THANKS More

by mhoward7137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd

Oct 16, 2023

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 13, 2023

Dealership Rating
Employee Rating

Easy to make an appointment. Friendly staff. Reminder sent in advance. Good technical service. Organized process for repair. More

by Don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 13, 2023

Dealership Rating
Employee Rating

They were excellent! My car was finished earlier. The person who checked me out brought my car closer and lifted my scooter into the trunk for me. 10/10!! More

by OFFTOCHINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt , I forget the name of the lady who checked me out. She was the star of the show!

Oct 13, 2023

Southern Kia - Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 13, 2023

Dealership Rating
Employee Rating

Customer Service representatives are always for accommodating to my schedule. Gmc oil and state inspection for life has been a great added value to purchasing from them. More

by GEEBX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Southern Kia - Greenbrier responded

Great to see you back with us again, Gloria!

October 11, 2023

Dealership Rating
Employee Rating

I made an appointment for an oil change and state inspection. They vacuumed the entire vehicle! I wasn’t expecting that and it was a nice surprise. Everyone was nice and the wait time was minimal. I’ More

by savellj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 11, 2023

Dealership Rating
Employee Rating

I was pleased the prompt service and response to my request for a new brake light and quick response. I was in and out quickly. More

by Papa Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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