Richie Masangcay
Richie Masangcay at Findlay Kia Las Vegas

Richie Masangcay

Service Advisor

Findlay Kia Las Vegas

5325 West Sahara
Las Vegas, NV 89146

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Richie Masangcay

November 23, 2025

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Joshua was Very helpful and courteous and the garage got my vehicle right in and updated me often. Very good service More

by MERED1THT0DDRE
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Recommend Dealer
Yes

November 20, 2025

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From start to finish, the team was communicative, considerate, and efficient. They kept me updated throughout the process and explained everything clearly, which was most appreciated. When it turn More

by AMANDA.SOU7
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Recommend Dealer
Yes

Other Employees Tagged: Taha Ahmed, Nick Manning, Justin Mize , James from sales

October 31, 2025

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Very clean and efficient. Waiting room is nice. Nice that they have snacks and coffee for people waiting. More

by AIDANCOLLACK11
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Recommend Dealer
Yes

October 09, 2025

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Richie was great . I was in and out in no time.. Had coffee which I needed for my early appointment . More

by LJS1122
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Recommend Dealer
Yes

Other Employees Tagged: Ken Akopian

October 09, 2025

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The have very profesional and kind people. Excelente service and fast. I'm very happy ty More

by CELINACHANTA9
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Recommend Dealer
Yes

October 04, 2025

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I always feel like the bad guy here. They seem like they're not telling me everything. I've been too many dealerships over the years, but this is the worst. The car I bought was in an ac More

by KIADRIVER1326
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Recommend Dealer
No
Oct 04, 2025

Findlay Kia Las Vegas responded

We’re sorry to hear you feel information was withheld from you — that’s never our intention. When you purchased your vehicle, we did inform you that it had previously been in the body shop. All of our pre-owned vehicles go through a 150-point inspection to ensure they meet safety and performance standards before being sold. The wheel scuffs are purely cosmetic and do not affect the safety or performance of the vehicle and although we aren’t required to repair any of cosmetic issues, we chose to do so in good faith to make sure you were happy with your purchase. As part of that, we repaired the front and rear bumper scratches, replaced the headlight and fog light, and buffed the scratch on the hood. If you’d like a copy of the "We Owe" document that you signed acknowledging we were taking care of these details, we’d be happy to print it for you. We do appreciate your kind comment about our team being friendly and hope to have the opportunity to rebuild your confidence in us.

October 02, 2025

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Always kept me posted with my car and they acted quicker than expected in car delivery. More

by DSEBAS10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Salas

September 27, 2025

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The experience was fine. They got the job done. The experience was fine. They got the job done and I didn't have to wait long to get my car back. More

by Tyler.ferstler
Recommend Dealer
Yes

Other Employees Tagged: Richie Masangcay

September 27, 2025

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Customer service was good I was in and out they called me right away for pickup was my car very nice More

by PAPPERMAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service department

September 20, 2025

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Richie went above and beyond to make sure my needs were taken care of. He was transparent and extremely helpful in explaining everything I needed with the service of my vehicle. There was never any pressur More

by linayae48
Recommend Dealer
Yes

Other Employees Tagged: Richie Masangcay

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