Richy Fernandez | Page 9

I enjoyed my experience here at Heritage Honda Belair with Richy Fernandez. Takes his job seriously and defies all stereotypes associated with car salesmen. The dealership itself also breaks the mold!!! with Richy Fernandez. Takes his job seriously and defies all stereotypes associated with car salesmen. The dealership itself also breaks the mold!!! Go see Richy at Heritage Honda bel air More

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Richy was AWESOME. He was very transparent about the car, the price, and when the car would arrive. Super sweet!! I also really enjoyed Steven - worked very well wi He was very transparent about the car, the price, and when the car would arrive. Super sweet!! I also really enjoyed Steven - worked very well with us and did amazing!! Both are very knowledgeable. Highly recommend!! More

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Amazing team. Helped me out so much during this process. Even drove to my house in Cecil County to finish up my trade! Helped me out so much during this process. Even drove to my house in Cecil County to finish up my trade! More

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Amazing experience buying. my first new car! Richy was extra patient and definitely helped me before , during , and after my purchase! my first new car! Richy was extra patient and definitely helped me before , during , and after my purchase! More

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Very professional and knowledgeable about the car I was sold. Very good atmosphere and had great patience when it came to me being indecisive. sold. Very good atmosphere and had great patience when it came to me being indecisive. More

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Today we found out that our 2006 CRV is on her last legs and needs to be replaced. I have always gotten good service from Hondas, but had serious issues about the CVT transmissions, tiny engines, turbos, a and needs to be replaced. I have always gotten good service from Hondas, but had serious issues about the CVT transmissions, tiny engines, turbos, and hybrid’s in use on the newer Hondas. Our salesman, Ricky Fernandez was fantastic. He took his time and explained the positives of the new systems and even brought my long term trusted mechanic, Blaine Peters, over from the other building to tell me his experiences with recent model. CRV repairs. That probably tipped me more than anything else towards the car . Then we worked on getting the price to a range with which I was comfortable. Ricky correctly assessed that my wife was heavily involved in the purchase of the car and made every effort to make her comfortable with the purchase too. Ricky also had Chris come talk with us to consider different options and work on the numbers some more.Finally Mr Yim invited us back to the business office. He was able to provide a program to help compensate for the expenses I feared from the new vehicle components. . Having sold and serviced Hondas for about 10 years, and homes for 17 more, I can be a pretty tough sell. (AKA a real pain). These guys had their work cut out for them to sell me in one sitting, but they did a fantastic job of selling us the car. Ricky knew his product, presented it well, nicely answered our objections, used his whole team to help make the sale, and sent us home with big smiles in our new car. I can’t think of anything that he or any of the rest of them could have done better. More

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Richie Fernandez did an excellent job selling us a car today. Very informative, answered all questions, very personable . Very pleased!! today. Very informative, answered all questions, very personable . Very pleased!! More

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Richie was very informative and helpful when I came in to look for cars! Told me every thing I need to know for when i purchase with him soon! look for cars! Told me every thing I need to know for when i purchase with him soon! More

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Richy was great. He actually helped me fine the right car for myself. He was great and patient. He actually helped me fine the right car for myself. He was great and patient. More

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Richy was very helpful and super friendly. Very much listened to what we needed for my daughter's new car. Although we spent a little more than we wanted to when financing the car , Richy got Very much listened to what we needed for my daughter's new car. Although we spent a little more than we wanted to when financing the car , Richy got us the best deal on a used car. He went above and beyond with making sure we were happy and comfortable with the purchase! More

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