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Rick Adams

Overview Reviews (35)

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Rick Adams

Service Writer

Eagle Chevrolet Buick GMC

329 E Main St
Morehead, KY 40351

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4.8

35 Reviews

Overview Reviews (35)

Dealership Experience

1 yr, 4 mos

Industry Experience

4 yrs

4.8

35 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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35 Reviews of Rick Adams

September 26, 2026

Dealership Rating

Employee Rating

Excellent service great people Timely service. The best customer service anywhere. I would not go anywhere else for my service. The best customer service anywhere. I would not go anywhere else for my service. More

by richmondjr

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

September 24, 2026

Dealership Rating

Employee Rating

Everyone I came in touch with was friendly, professional and ready to assist. They always seem to go a step ahead of what is necessary. and ready to assist. They always seem to go a step ahead of what is necessary. More

by Camuelhome

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

Sep 25, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the wonderful 5-star review! We’re glad our team made you feel welcome and went above and beyond to assist you throughout your visit. We truly appreciate your kind words and choosing Eagle Chevrolet GMC!

September 23, 2026

Dealership Rating

Employee Rating

They turned around an unscheduled tow in quickly. I appreciate how they found a way to fit me it. I appreciate how they found a way to fit me it. More

by StickerBob

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 25, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad our service team was able to fit you in and get your vehicle taken care of quickly, even with an unscheduled tow. We truly appreciate your business and choosing Eagle Chevrolet GMC!

September 19, 2026

Dealership Rating

Employee Rating

Always great. They are fast and friendly. I was informed of all my cars needs. They are fast and friendly. I was informed of all my cars needs. More

by rainy.bolton

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

Sep 22, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad our team continues to provide fast, friendly service and keeps you informed about your vehicle’s needs. We truly appreciate your continued trust in Eagle Chevrolet GMC!

September 18, 2026

Dealership Rating

Employee Rating

Rick went above and beyond to help me get in and out. He was a sincere person. He was a sincere person. More

by dmckenzie1952

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dan Boyd

Sep 22, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the wonderful 5-star review! We’re glad Rick went above and beyond to make your visit quick and easy and that his sincere approach made such a positive impression. We truly appreciate your kind words and choosing Eagle Chevrolet GMC!

September 15, 2026

Dealership Rating

Employee Rating

Service was performed quickly and updates were provided promptly from start to finish. Overall a great experience promptly from start to finish. Overall a great experience More

by tonyfrancis03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Casey Desotell

Sep 18, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad our team kept you updated throughout the process and got your service completed quickly. We truly appreciate your business and choosing Eagle Chevrolet GMC!

September 08, 2026

Dealership Rating

Employee Rating

Dealership changed out instrument cluster in a timely manner. Provided transportation to and from dealership for me. This was very helpful to me under the circumstances. manner. Provided transportation to and from dealership for me. This was very helpful to me under the circumstances. More

by dhi4481

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay, Dan Boyd, Casey Desotell, Derek Townsend

Sep 09, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad we could get your instrument cluster replaced in a timely manner and provide transportation to and from the dealership. We’re happy we could make things a little easier for you under the circumstances. Thank you for choosing Eagle Chevrolet GMC!

September 07, 2026

Dealership Rating

Employee Rating

Good That's enough I really have nothing else to say is that 14 words Good that 14 words Good More

by edannscott

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

Sep 08, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad you had a good experience. We truly appreciate you choosing Eagle Chevrolet GMC!

September 01, 2026

Dealership Rating

Employee Rating

As always really good service and great staff that keeps you informed and they do great work. you informed and they do great work. More

by lonnieedensr

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

Sep 08, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad our team continues to provide great service, keep you informed, and take care of your vehicle with the quality of work you expect. We truly appreciate your continued trust in Eagle Chevrolet GMC!

August 31, 2026

Dealership Rating

Employee Rating

I'm disappointed that my suspension wasn't repaired. Otherwise, it was good. I appreciate their professionalism Otherwise, it was good. I appreciate their professionalism More

by susanvsturgill

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

Sep 01, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for sharing your feedback and for recognizing our team’s professionalism. We’re sorry we weren’t able to resolve your suspension concern during your visit. We appreciate your business and hope we have the opportunity to provide you with a better experience next time.