Rick Belsito | Page 25

This is the second time I have worked with Rick Belsito. This time though he really demonstrated a level of professionalism far beyond what one finds in most car dealerships. Last week I had just experien This time though he really demonstrated a level of professionalism far beyond what one finds in most car dealerships. Last week I had just experienced the absolute worst experience with Nissan of North Olmsted. Long story very short, it was so bad I hung up on their finance manager in tears trying to purchase my leased Nissan. You see, my Nissan had some significant cosmetic damage. Rick had kept in touch me these past 3 years and even though Sunnside had sold the Mentor dealership! To understand how bad the people at Nissan were, I resolved myself to not keeping my 2010 Rogue. While it would have been fine for my work, the bad customer service experience left me literally no longer wanting the car. The Sunnyside dealership had a few crossovers that were interesting to me. I contacted Rick and arranged a test drive. I let him know I really just wanted to see if these crossovers would work for me. No purchase decision would be that day, but I was just looking. The HHR crossover I test drove was a little old, engine light on, and panels...wasn't quite right for me. Later that day via internet I found a crossover at Sunnyside Mitsubishi, right color, right style this time, and newer with less miles. So I emailed Rick my concerns with what I drove from him and asked him who I should work with at the Middleburg store. Instead he offered to put the car on courtesy hold, meet me there and if it was a right fit...help me deal with my Nissan. Rick did everything he said he would and with a level professionalism and customer respect that was truly appreciated. I knew the damage to my Nissan would put me in negative numbers, it's why I wanted to just buy out the lease, but Rick through his gracious nature took the "sting" out of having to deal with it. I still had to compensate for the wear and tear, but I think I got a great deal better in my new HHR purchase. Rick listened to my needs as a new small business owner and respected the fact that leasing was not a viable option for me going forward. The finance manager chuckled and we all kidded that this is my 6th purchase from Sunnyside. Sunnyside, thank you for doing business and having people on staff, that sitll follow a good service model is more valuable than to your reputation than $$. And for having great cars both new and used too! More

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We were very pleased with the purchase of our new 2013 malibu! We recieved excellant service from both Rick and Bob. We expressed our interest in what we wanted and they worked off what we said. It wa malibu! We recieved excellant service from both Rick and Bob. We expressed our interest in what we wanted and they worked off what we said. It was a pleasure to not have to deal with pushy sales people. I felt our experience was very pleasurable and hassel free and felt like they knew us forever. RICK TOOK THE EXTRA TIME TO SHOW US AROUND AND EVEN SHOW US ALL THE EXTRAS WITH OUR CAR!. HE WENT THE EXTRA MILE FORSURE. Bob capri took the extra time with us where we needed it as far as the financing end of it. For this I look forward to making future deals at sunnyside. Its just the beginning of our friendship with them. This is our home for future vehicle purchases and service for our new car! More

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My husband and I went to the dealer shopping for something new and different. Turned out purchasing two new and different vehicles. Rick Belsito and Bob Capri were exceptional in their roles of ma something new and different. Turned out purchasing two new and different vehicles. Rick Belsito and Bob Capri were exceptional in their roles of making the purchase of our 2012 Chevy Sonic sedan and 2012 Chevy Sonic hatchback a smooth and pleasurable one. To be honest, both representatives of Sunnyside went above and beyond with their assistance in our purchases. Thank you! More

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Rick really worked hard to find me a good car within my budget and he succeeded. He listened to all I had to say and was very honest. He did not try to pull any tricks or push me outside the limits I had s budget and he succeeded. He listened to all I had to say and was very honest. He did not try to pull any tricks or push me outside the limits I had set. He was patient in explaining the process to a first time buyer and very professional. Overall, he was a great person to work with. More

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Rick Belsito provided exactly what we were looking for in replacing our BMW. Rick listens and provided viable solutions for our aoutmotive needs. He is honest and does not use bait and switch tacticks which replacing our BMW. Rick listens and provided viable solutions for our aoutmotive needs. He is honest and does not use bait and switch tacticks which we appreciated. Sincerely, Sharon & Harry Harwat More

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Rick surely brightened my friends day when he agreed to make the extra effort to deliver her new vehicle to her the same day it was purchased. The ease of taking a deposit over the phone, the promptness wi make the extra effort to deliver her new vehicle to her the same day it was purchased. The ease of taking a deposit over the phone, the promptness with the delivery, the fast processing of the paperwork and the professionalism that Rick displayed during this transaction has earned ALL of my future business, and I reside on the East side! This was the easiest car purchase I have ever made! Keep up the great work Rick! Five stars to the whole team at Sunnyside Chevrolet! More

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