Rick Edwards
Rick Edwards at Bergey's VW of Wilkes-Barre

Rick Edwards

Service Advisor

Bergey's VW of Wilkes-Barre

126 Narrows Rd
Larksville, PA 18651

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73 Reviews

Dealership Experience

9 yrs, 5 mos

Industry Experience

11 yrs

Specialties & Trainings

KIA & MAZDA CERTIFIED

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73 Reviews

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73 Reviews of Rick Edwards

July 30, 2025

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Employee Rating

The service writer needs to be trained better. The person who made my appt was awesome. I also heard a lot of foul language when I was waiting for my car. More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Yatsko, Rich Bitto

April 24, 2025

Dealership Rating
Employee Rating

Great Volkswagen service experience. Rick kept me updated on how things were progressing. Thanks to Rich Bitto for working on my car. More

by MLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Bitto

April 11, 2025

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Employee Rating

Service department was great to deal with for a recall. And love the drive in service they started to have since remodeling. More

by tammyplaza96
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 03, 2025

Dealership Rating
Employee Rating

Started going here for service on my 23 GTI because it was closer than driving to Coccia of Allentown where I bought it and have had nothing but good experiences so far service wise. Me and the wife neede More

by Josh Tisdel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Golubiewski

December 04, 2021

Dealership Rating
Employee Rating

Always have had great service at this dealership, in both sales and service. Good Job More

by JIMHAWK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 26, 2021

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Employee Rating

Excellent experience - great customer service! Polite, courteous, pleasant staff - quick service with no real wait time! More

by kutzy613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 23, 2021

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Employee Rating

Finished when promised and at the agreed upon cost. Very easy to deal with a More

by pdps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 21, 2021

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Employee Rating

Great quick service. Nice friendly people.Clean waiting area. Good price.Easy scheduling.Convenient hours More

by jpellam409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 03, 2021

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Employee Rating

I had the worst experience ever I don't know how they can sleep at night! The motor blue in my car at 80,000 miles and I had a hundred thousand mile warranty no one wanted to change it they told me it was my More

by hardypatricia303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gary Stavish

October 18, 2021

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Employee Rating

Great service! We were traveling and our Mazda needed an oil change. They were able to fit us in their busy schedule and their service was exceptional. Thank you!! More

by KAKATHOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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