Rick Griffin

Very kind, too much clean. Thank you for your support. I will visit next time. Thank you for your support. I will visit next time. More

by Jiho park Verified Customer Verified Customer

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Extremely disappointed with the service experience I received this past week. This was by far the worst customer service I have experienced since I started bringing my car to this dealership 4 years ago received this past week. This was by far the worst customer service I have experienced since I started bringing my car to this dealership 4 years ago. I had a previously scheduled service appointment, but because of a recall issue, I was suddenly unable to leave my car for the service as planned, which caused a major inconvenience. Communication and organization were very poor. The wait times were excessive from beginning to end. Even after the service was completed, it took an unreasonable amount of time to get my car back. What disappointed me the most was the lack of professionalism and attention to detail. I was not given any proper vehicle inspection report or overview of my car’s condition (tire health, filters, maintenance recommendations, etc.). I only received a basic summary of what was done, which felt incomplete and careless. On top of that, the staff attitude and customer service were extremely poor. The treatment I received felt dismissive and unprofessional. After 4 years of servicing my vehicle here, this experience has made me seriously reconsider returning in the future. More

by isabellacorral96 Verified Customer Verified Customer

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Muy buen servicio desde la persona Que me atendio al comprar mi carro hasta el personal de me lo entrego y sigue atendiendo cuando son los servicios comprar mi carro hasta el personal de me lo entrego y sigue atendiendo cuando son los servicios More

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The dealership was extremely kind and professional. They were very prompt taking the vehicle in as well as doing the work. I am very happy with this dealership They were very prompt taking the vehicle in as well as doing the work. I am very happy with this dealership More

by klegarra17 Verified Customer Verified Customer

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The dealership itself is great, and they are all helpful. I was just frustrated when I make my appt for my ceramic coating costing $1500 (or something along those lines), and they deny me a ride home unless I was just frustrated when I make my appt for my ceramic coating costing $1500 (or something along those lines), and they deny me a ride home unless I live <10 miles away. If I had known, I’d have done it at a closer dealership. They didn’t have any car rentals, and the service was planned to take all day. I just figured, you buy a $50K car and I wouldn’t have to plead with them to get a Lyft back to my house. I’ll be taking it to a closer dealership next time for the remainder of my services. More

by Veaziejeff3 Verified Customer Verified Customer

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They welcomed me, sent me things in the mail, and worked with me on financing. with me on financing. More

by susan.korosy Verified Customer Verified Customer

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They always do an excellent job, quickly and with great customer service. 100% recommended. Definitely coming back. customer service. 100% recommended. Definitely coming back. More

by Galaz Verified Customer Verified Customer

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Too much pressure for extras during sale. Willingness to help after sale seemed reluctant at best.Received basic responses to my new car questions from personnel I did not consider expert. Of Willingness to help after sale seemed reluctant at best.Received basic responses to my new car questions from personnel I did not consider expert. Offered to check my concerns if I left car for 5 days. What??! No offer of loaner. More

by cfxcarney Verified Customer Verified Customer

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Good customer service, did not try to over sell services, wait time was reasonable, lounge was comfortable wait time was reasonable, lounge was comfortable More

by alsoto14 Verified Customer Verified Customer

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Muy buen equipo de trabajo y muy buena atención con los clientes estoy muy satisfecho con mi compra reciente con Dalton Hyundai clientes estoy muy satisfecho con mi compra reciente con Dalton Hyundai More

by carlosalbertomoralespadron5 Verified Customer Verified Customer

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