Rick Griffin
Parts & Service Director
Dalton Hyundai of National City
3150 National City Boulevard
National City, CA 91950
22 Reviews
Write a Review22 Reviews of Rick Griffin
July 19, 2026
My car buying experience at Dalton Hyundai was truly professional and they gave me the best deal possible professional and they gave me the best deal possible More
Other Employees Tagged: Cedric Butler, Sergio Martell, Gerardo Romo, Mark Moore, Monica Salem, Adriana Martinez , Jose (lot attended)
July 17, 2026
I had an amazing experience at Dalton Hyundai of national city. Excellent customer service! I would definitely recommend. Especially Andres the salesman. city. Excellent customer service! I would definitely recommend. Especially Andres the salesman. More
Other Employees Tagged: Cedric Butler, Sergio Martell, Gerardo Romo, Mark Moore, Monica Salem, Adriana Martinez , Andres
July 14, 2026
Excellent service! Very attentive! Thank you! Dalton Hyundai of National City this is now 15 words long Very attentive! Thank you! Dalton Hyundai of National City this is now 15 words long More
Other Employees Tagged: Cedric Butler, Sergio Martell, Gerardo Romo, Mark Moore, Monica Salem, Adriana Martinez
June 25, 2026
dealership was very clean and looked nice. the refreshments were plenty and were of good variety. The only thing i will say is the wait was very long because the appointments were very close t the refreshments were plenty and were of good variety. The only thing i will say is the wait was very long because the appointments were very close together. They should space appointments out by the hour to reduce the wait for people More
June 02, 2026
Very kind, too much clean. Thank you for your support. I will visit next time. Thank you for your support. I will visit next time. More
Other Employees Tagged: Cedric Butler, Sergio Martell, Gerardo Romo, Mark Moore, Monica Salem , Alyssia valdez
May 25, 2026
Extremely disappointed with the service experience I received this past week. This was by far the worst customer service I have experienced since I started bringing my car to this dealership 4 years ago received this past week. This was by far the worst customer service I have experienced since I started bringing my car to this dealership 4 years ago. I had a previously scheduled service appointment, but because of a recall issue, I was suddenly unable to leave my car for the service as planned, which caused a major inconvenience. Communication and organization were very poor. The wait times were excessive from beginning to end. Even after the service was completed, it took an unreasonable amount of time to get my car back. What disappointed me the most was the lack of professionalism and attention to detail. I was not given any proper vehicle inspection report or overview of my car’s condition (tire health, filters, maintenance recommendations, etc.). I only received a basic summary of what was done, which felt incomplete and careless. On top of that, the staff attitude and customer service were extremely poor. The treatment I received felt dismissive and unprofessional. After 4 years of servicing my vehicle here, this experience has made me seriously reconsider returning in the future. More
May 20, 2026
The dealership was extremely kind and professional. They were very prompt taking the vehicle in as well as doing the work. I am very happy with this dealership They were very prompt taking the vehicle in as well as doing the work. I am very happy with this dealership More
May 10, 2026
The dealership itself is great, and they are all helpful. I was just frustrated when I make my appt for my ceramic coating costing $1500 (or something along those lines), and they deny me a ride home unless I was just frustrated when I make my appt for my ceramic coating costing $1500 (or something along those lines), and they deny me a ride home unless I live <10 miles away. If I had known, I’d have done it at a closer dealership. They didn’t have any car rentals, and the service was planned to take all day. I just figured, you buy a $50K car and I wouldn’t have to plead with them to get a Lyft back to my house. I’ll be taking it to a closer dealership next time for the remainder of my services. More
Other Employees Tagged: Cedric Butler, Sergio Martell, Gerardo Romo, Mark Moore, Monica Salem
May 02, 2026
They welcomed me, sent me things in the mail, and worked with me on financing. with me on financing. More
Other Employees Tagged: Cedric Butler, Sergio Martell, Gerardo Romo, Mark Moore, Monica Salem
April 29, 2026
They always do an excellent job, quickly and with great customer service. 100% recommended. Definitely coming back. customer service. 100% recommended. Definitely coming back. More
Other Employees Tagged: Cedric Butler, Sergio Martell, Gerardo Romo, Mark Moore, Monica Salem

