Rick Griffin
Rick Griffin at Dalton Hyundai of National City

Rick Griffin | Page 2

Parts & Service Director

Dalton Hyundai of National City

3150 National City Boulevard
National City, CA 91950

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of Rick Griffin

April 27, 2026

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Employee Rating

Too much pressure for extras during sale. Willingness to help after sale seemed reluctant at best.Received basic responses to my new car questions from personnel I did not consider expert. Of More

by cfxcarney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cedric Butler

Apr 27, 2026

Dalton Hyundai of National City responded

Thank you for your feedback. I’m sorry to hear your experience felt pressured and that your post-sale support fell short...that’s not the standard we aim for. You’re right, asking you to leave your vehicle for several days without a clear plan or transportation option should have been handled better.... I’d appreciate the opportunity to look into this personally and make it right. Please reach out to me directly. 619 474-5502 EXT 311

April 24, 2026

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Good customer service, did not try to over sell services, wait time was reasonable, lounge was comfortable More

by alsoto14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2026

Dalton Hyundai of National City responded

We’re pleased to hear our team delivered straightforward service and kept your wait time reasonable while you visited with your used Hyundai Elantra N. It’s great to know the lounge provided a comfortable space. Let us know if there’s anything else we can help you with.

Apr 27, 2026

Dalton Hyundai of National City responded

Thank you for sharing the exceptional service you received from our team during your visit, we look forward to seeing you during your next visit!

April 24, 2026

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Muy buen equipo de trabajo y muy buena atención con los clientes estoy muy satisfecho con mi compra reciente con Dalton Hyundai More

by carlosalbertomoralespadron5
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 24, 2026

Dalton Hyundai of National City responded

It’s wonderful to hear our team’s collaboration and attentive service impressed you. Congratulations on your new Hyundai Elantra. We appreciate your trust and look forward to serving you again.

Apr 27, 2026

Dalton Hyundai of National City responded

Gracias Carlos por compartir tu experiencia con nuestra equipo!

April 23, 2026

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This dealership was really good when I was buying my car and taking care of the maintenance. However, this last maintenance I had to pay for because I missed my three year warranty by twenty four hours.And More

by scmontgomery89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2026

Dalton Hyundai of National City responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly to discuss your concerns, we are always happy to help. Thank you for choosing Dalton Hyundai of National City!

April 08, 2026

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Friendly staff, and the service was great. I like the location for sure, and service department opens on Saturday. More

by VANKHOTH1
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Apr 08, 2026

Dalton Hyundai of National City responded

Thank you for highlighting our team’s friendliness and the convenience of Saturday service hours. We’re glad the location and the care you received met your expectations. Enjoy your new Hyundai Elantra HEV, and feel free to reach out to Rick with any questions.

April 05, 2026

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This Hyundai dealership is very professional, courteous and, most importantly, kind. Since I live less than a mile away from the Hyundai dealership, Angela ordered a Lyft for me, and the driver cancelled. More

by braydenise1
Recommend Dealer
Yes
Apr 05, 2026

Dalton Hyundai of National City responded

It’s wonderful to hear our team arranged another ride so you could visit us without delay. We’re grateful you chose your Hyundai and look forward to helping you again.

Apr 08, 2026

Dalton Hyundai of National City responded

We are happy to hear everything was squared away when you were able to reach Angela for assistance regarding the Lyft service! We look forward to assisting you at your next service!

April 05, 2026

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Was a great experience! I was worried about a couple things and they made sure I was reassured and was able to leave in my dream car. They let me test drive the next trim wh More

by Maria
Sales Price Transparency
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Recommend Dealer
Yes
Apr 05, 2026

Dalton Hyundai of National City responded

Thank you for selecting a new Hyundai Santa Fe HEV and for letting us know how we did. We’re happy Cedric addressed your concerns and that you enjoyed the test drive of the next trim. Enjoy your new vehicle and we look forward to assisting you again.

Apr 08, 2026

Dalton Hyundai of National City responded

Hi Maria, thank you for sharing your experience with our sales team and how happy you are with the experience getting into your new car! We will catch you at your first service and hope to continue keeping you in the Dalton family!

March 31, 2026

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Service was great, my car service was completed and return to me in a timely manner, also they order a Lyft ride for me More

by martin7724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Dalton Hyundai of National City responded

Thank you for this five-star review. We’re glad your Hyundai service was completed quickly and that arranging a Lyft ride was helpful. We look forward to welcoming you back for future service.

Apr 01, 2026

Dalton Hyundai of National City responded

We are pleased to hear that you received 5 star service from our team! We look forward to assisting you again soon!!

March 16, 2026

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Dealership in the staff was awesome. They definitely worked on helping me work out the best deal possible for me and my family. More

by pjarin
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 16, 2026

Dalton Hyundai of National City responded

We’re thrilled our team could help you and your family find the right arrangement on your new Hyundai Santa Fe HEV. Thank you for your kind words, and we look forward to supporting you again.

Mar 17, 2026

Dalton Hyundai of National City responded

Thank you for giving us the opportunity! We’re so pleased to hear that our team took great care of you and helped find the best deal for you and your family. Providing a supportive and positive experience is always our goal. We truly appreciate your trust in Dalton Hyundai and look forward to seeing you again!

March 10, 2026

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Employee Rating

Very good service like the atmosphere and the other two of the people are I would definitely recommend thanks More

by ILANA555555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2026

Dalton Hyundai of National City responded

Thank you for recommending us. We’re glad you enjoyed the atmosphere and service from our team. Congratulations on your new Hyundai Elantra, and we look forward to helping you again.

Mar 16, 2026

Dalton Hyundai of National City responded

Thank you for the great review! We’re glad you enjoyed the atmosphere and the service from our team. Your recommendation means a lot to us. Congrats on your Elantra! Thank you for choosing Dalton Hyundai, we look forward to seeing you again!

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