Rick Groff | Page 4

Wow! This was the best car buying experience I have ever had. Rick was friendly, knowledgeable and non intimidating. He worked with me on finding the right car for my needs and in my price range. The transa had. Rick was friendly, knowledgeable and non intimidating. He worked with me on finding the right car for my needs and in my price range. The transaction was quick and easy and fun. He took time to explain every detail and feature inside my new car! Well done Smithtown Kia. More

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I’m someone who thoroughly researches all my options regardless of how long it takes, as a result I’ve had the opportunity of dealing with a multitude of Kia dealers on the Island. In a 50 mile radius o regardless of how long it takes, as a result I’ve had the opportunity of dealing with a multitude of Kia dealers on the Island. In a 50 mile radius of my desired location in search of a very specific vehicle, I’ve had to deal with all manner of games, lies, deceit & empty promises... one dealer whom I won’t name here had the gall to have me drive 45 miles on my only day off (thinking I’m picking up the car at a prior agreed upon price) only to be jeered at and made up feel like Im “being cheap for, letting the car go over a few thousand dollars” after adamantly refusing to except a blatant bait & switch... Luckily, about a week later I had the good fortune meeting up with Mr Renny at Smithtown KIA. Finally a straight shooter who not only delivers on his EVERY word, but... this gentleman chooses to treat me like a person as opposed to just a number to make a quota. This process during a pandemic year mind you, was painstakingly Long but I was reassured through the entirety of it that things were moving along accordingly. I got a year newer than I was expecting in the exact trim make model & color I wanted. Did I mention that I didn’t have to haggle to receive a respectable price that was about 8% under MSRP. Finance guy was a breeze to deal with as he was patient answered all my questions and waited a little under 30mins for me to come through the contract and change anything we didn’t agree upon. Don’t waste your time getting robbed by the competition, head the Smithtown ask for Gerard! Tell em Scott Sent ya! More

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Unbelievable service ..Rick Groff was not pushy, aggressive, listened to everything I said wanted and didn't want. He was soft spoken and knew excactly what would suit me best. aggressive, listened to everything I said wanted and didn't want. He was soft spoken and knew excactly what would suit me best. More

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My salesman Rick was courtesy and professional , he was very informative and had all the answers to all my questions I highly reccomend Smithtown Kia ! very informative and had all the answers to all my questions I highly reccomend Smithtown Kia ! More

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Friendly Atmosphere and Great Services It was my first time buying a brand new car and I was glad I got to work with Rick at Smithtown Kia. He was extremely attentive and friendly, and he c It was my first time buying a brand new car and I was glad I got to work with Rick at Smithtown Kia. He was extremely attentive and friendly, and he certainly made my car buying experience a positive one. I came in with not much knowledge on the trims of the model that I was interested in, but Rick explained the features of each trim, and it ultimately made me realize what I wanted. I was very happy with my car and I hope Rick's expertise will continue to help future customers who shop at Smithtown Kia. More

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We were purchasing our son's first vehicle...an exciting milestone. Rick made the process easy and painless. He was honest and upfront. He was true to his word and knowledgeable about the vehicle. It wa milestone. Rick made the process easy and painless. He was honest and upfront. He was true to his word and knowledgeable about the vehicle. It was a pleasure working with him. Thank you, Rick, for making this a positive experience. More

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Professional Service and looking forward to wonderful suppor Rick did a great job getting me into a 2020 Telluride. He knew the car, got me through the lease process and on the road quickly and with confidence Rick did a great job getting me into a 2020 Telluride. He knew the car, got me through the lease process and on the road quickly and with confidence that if I need him he'll be there to help me along with the rest of the KIA team (Lance/Mike)! More

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Rick Groff Rick was professional, knowledgeable and trustworthy. I bought my Kia Sorento because I trusted him, and I knew that I was getting the best deal. Rick was professional, knowledgeable and trustworthy. I bought my Kia Sorento because I trusted him, and I knew that I was getting the best deal. More

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Seamless the entire process was quick and easy, Rick was super friendly and Very reassuring through the whole process( it was my first time buying a car so i w the entire process was quick and easy, Rick was super friendly and Very reassuring through the whole process( it was my first time buying a car so i was nervous). everything went very smooth and Rick was even willing top come in on his day off for me to be able to pick up the car on my day off. all around a great experience. More

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Excellent experience and customer service. I just have to say that it was a very easy, upfront and efficient process working with Rick and Jeff with my new lease. They were very up front and ho I just have to say that it was a very easy, upfront and efficient process working with Rick and Jeff with my new lease. They were very up front and honest with pricing and did not push anything on me that made me uncomfortable. First class all the way, had me in and out in no time driving my brand new 2020 Kia Optima. Would recommend them to anyone. Thank you! More

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