Rick Groff
Rick Groff at Smithtown Kia
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Rick Groff | Page 3

Sales Associate

Smithtown Kia

726 Middle Country Rd
St. James, NY 11780

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5.0
42 Reviews
5.0

42 Reviews

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42 Reviews of Rick Groff

June 09, 2022

Dealership Rating
Employee Rating

Gerard was a very nice, patient and knowledgeable dealer. He gave me all the information on my car and was truly very pleasant to talk to. He made everything simple! Everything was done very efficiently and More

by Gmwhitea1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Jun 13, 2022

Smithtown Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 22, 2022

Dealership Rating
Employee Rating

Both Alex and Rick (who originally helped me) were extremely helpful and worked with me to get the best deal possible in my budget. In the future I will be seeing if either of these 2 guys are around More

by Kevintoomey92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Fischler

Mar 24, 2022

Smithtown Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 16, 2022

Dealership Rating
Employee Rating

After calling a few local dealerships regarding a 2022 Kia Stinger I felt it was not meant to be. Then I gave Smithtown Kia a call I spoke to salesman Rick Groff. I knew I was in for a much better experie More

by Vettevert95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 28, 2021

Dealership Rating
Employee Rating

Rick Groff was WONDERFUL, knowledgeable, friendly and patient. No pressure, efficient, made a normally stressful process fun and enjoyable. An absolute PLEASURE. This the 2nd time we've made a purchase f More

by tnlzim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Smithtown Kia responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Smithtown Kia. We can’t wait to see you for your next servicing appointment! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 14, 2021

Dealership Rating
Employee Rating

Rick Groff was AWESOME, outgoing and friendly. Made the entire transaction seamless. No pressure and prompt delivery. Would definitely purchase next car from Smithtown Kia. More

by radicalsport1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Smithtown Kia responded

Thank you for writing about your visit with us! I am happy to hear that Rick was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 01, 2021

Dealership Rating
Employee Rating

This is my first time leasing a car and I am so glad that I did so with Kia. I can't say enough good things about this dealership and specifically my salesman, Rick Groff. My fiancé leased a car with Rick fr More

by Toni Petrone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2021

Smithtown Kia responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new 2022 Kia Seltos! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 30, 2021

Dealership Rating
Employee Rating

Rick Groff was polite and professional from beginning to end ! Helped us find the right car the perfect fit! Thank you I would highly recommend him More

by Doreensampler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Smithtown Kia responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 12, 2021

Dealership Rating
Employee Rating

Rick was very helpful and patient with me, He helped me a lot with all the work i had to provide. i’m very satisfied and happy with my car, They have excellent customer service. More

by anayellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Smithtown Kia responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 16, 2021

Dealership Rating
Employee Rating

Best car buying experience ever. Worked with Rick Groff and Paul Varandas. Very professional. No games. No hidden fees etc. Just a pleasure to do business with them. More

by w4th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Smithtown Kia responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 24, 2021

Dealership Rating
Employee Rating

I spent some time visiting several dealers and examining different makes of cars. Rick G. was the salesperson who helped guide me to a Forte. It was just what I was looking for to replace my Nisson Sentra. More

by amos727
Recommend Dealer
Yes
Feb 26, 2021

Smithtown Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Rick and our team were helpful during your visit and that you love your new Kia Forte. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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