Rick Hall | Page 16

Quick excellent service! Purchased a new 2019 Sorento on Feb 28. I had noted an amber warning light that I could not readily identify. It was the Directional Headlights which Purchased a new 2019 Sorento on Feb 28. I had noted an amber warning light that I could not readily identify. It was the Directional Headlights which weren't working. I brought in the car at 5PM March 7 - close to quitting time and even though the car was brand new, there was some initial reluctance to take care of the problem unless I made an appointment for the following week (!). Make a long story short, Rick Hall (Sales Mgr) saw me and as soon as he knew what the problem was made sure the directional headlight motor was replaced right then! I couldn't be happier with the quick repair service that was provided and Rick's help in resolving the problem. More

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VERY accomodating to our requests I've been looking at replacing a ten yr old Mazda CX7 and had pretty much zeroed in on a Sorento SXL. I test drove one in January but was checking oth I've been looking at replacing a ten yr old Mazda CX7 and had pretty much zeroed in on a Sorento SXL. I test drove one in January but was checking other possible SUV's. Finally decided to go to Westside based on their website inventory. Unfortunately, three of them were demos and one was new, but wrong interior. Then Rick said what about the showroom model? That worked and we very quickly came ot a price agreement. Got a fair trade in for the CX7. The really nice thing is how quickly we finalized the deal, got an overview of all the features (and there are a LOT!) and drove home. Came back the following morning to get tires inflated to proper pressure. Everyone was friendly and accommodating. I hope this continues during ownership of the SUV. More

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What a day! The people working there are friendly and professional !we didn’t waist any time with unnecessary conversations and subjects’.Thank you very much for The people working there are friendly and professional !we didn’t waist any time with unnecessary conversations and subjects’.Thank you very much for being so helpful !I would love to recommend this dealership: More

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GREAT STAFF!!!!!!!!!!! Have purchase cars from Westside Kia and have always had great treatment and found them to always be very helpful. Also the service department is ve Have purchase cars from Westside Kia and have always had great treatment and found them to always be very helpful. Also the service department is very good. will recommend this dealership to all my friend and relatives More

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Time to complete purchase The sales agent walked me though the entire purchases process and explained the procedures and length of time need to complete. Update dated we were i The sales agent walked me though the entire purchases process and explained the procedures and length of time need to complete. Update dated we were is the purchase process consistently. Made sure to explain the features on the car I purchased. More

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Great customer service!! Westside Kia was really really accommodating , helpful and kind they really made me happy I’m so pleased with Westside Kia and Rick Hall was outstandi Westside Kia was really really accommodating , helpful and kind they really made me happy I’m so pleased with Westside Kia and Rick Hall was outstanding he knew what I wanted and made it happen!!!! More

by NO382OG Verified Customer Verified Customer

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Pleased 100% Rick did a great job getting me what he tried to sell me the first time! Love the Sorrento EX V-6. Enjoy this vehicle so much!! Rick did a great job getting me what he tried to sell me the first time! Love the Sorrento EX V-6. Enjoy this vehicle so much!! More

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Great service, Just purchased a Isuzu truck from Rick and he was very professional, had all the answers that I need and he worked with me to get a body swap on my sc Just purchased a Isuzu truck from Rick and he was very professional, had all the answers that I need and he worked with me to get a body swap on my schedule and delivered the truck on time! Very happy. More

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Excellent customer service I first went to the dealership from a recommendation my sister gave me after her recent purchase. I loved my charger and at first I felt that nothing I first went to the dealership from a recommendation my sister gave me after her recent purchase. I loved my charger and at first I felt that nothing will ever make me part from it. My sister told me that I needed to go see David because he was simply amazing and will do everything to help you find what you were looking for. I met David and we talked cars. I’m the type of person that knows cats and I have a need for speed! However, in my mind I was thinking Kia, ugh I don’t know about that. David showed me their newest edition at their dealership, the Kia stinger. My first impression was, “wow! This was made by Kia”. It intrigued me to listen more. David was very knowledgeable about the features and the type of engine. I took the car for a test drive and I was immediately sold! David didn’t pressure me into making a purchase. I also test drive the premium stinger and David senses that I wasn’t happy with that car. He told me don’t worry I know the GT1 made you happy, let’s see what we can do for you. Long story short David, Rick and the owner made me feel as if I were family. They were attentive to my needs and I am ecstatic that I purchased my 2019 Kia Stinger GT1! Everyday I wake up pleased and excited to drive my car! Thank you all for the excellent customer service that you all gave me!! More

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Best car buying experience! Rick and his team have sold us 4 cars now and every transaction has been quick and easy. I would recommend Rick and Westside KIA to anyone. Rick and his team have sold us 4 cars now and every transaction has been quick and easy. I would recommend Rick and Westside KIA to anyone. More

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