Rick Hamilton

Everything went smooth and I was out on my way home quicker than I expected. quicker than I expected. More

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Appointment right on time. Got me checked in easily and kept me posted throughout. Very smooth process and very satisfied Got me checked in easily and kept me posted throughout. Very smooth process and very satisfied More

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Excellent service. As usual Rick made servicing my Gladiator a seemless experience from check in to pickup. As usual Rick made servicing my Gladiator a seemless experience from check in to pickup. More

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Excellent service on short notice for my Jeep Cherokee. Worked with Rick who was outstanding to help get everything I needed to get done on the same day. Worked with Rick who was outstanding to help get everything I needed to get done on the same day. More

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It was a great experience. This is my second vehicle that I have bought from G Earnhardt SEAN PLUNKETT is the greatest. This is my second vehicle that I have bought from G Earnhardt SEAN PLUNKETT is the greatest. More

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Business performed within normal operating parameters. Business was clean. Nice floors. Nice decor. Did not like sales manager Brandan Moriarty: Strong arm tactics and tag team tactics to try to get me Business was clean. Nice floors. Nice decor. Did not like sales manager Brandan Moriarty: Strong arm tactics and tag team tactics to try to get me to buy a vehicle.. Service Department personnel were very helpful, knowledgable, courteous, exceeded expectations More

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I can't say enough about the service I received from Rick and crew @ Earnhardt! This review is overdue, especialIy in lieu of how they took care of me! I purchased my 2024 Wrangler Sahara new from the deal and crew @ Earnhardt! This review is overdue, especialIy in lieu of how they took care of me! I purchased my 2024 Wrangler Sahara new from the dealership in May 2024 (2nd wrangler I've bought through ECJDR). Had my first oil change and they noticed a small leak from the pan; fixed it-or so they thought. Went in for the 2nd oil change and Tammy brought it to my attention that I still had a leak! Perplexing as it's still so new!! They looked deeper and turned out it was a faulty head gasket at just over 9,000 miles. Not the dealerships fault, but a warranty issue. Just as I was taking the Jeep in for service my husband had a major accident/injury and he was out of state ....I was a wreck! They were awesome about working with me until I could get back to town and pick the repaired Jeep up. Then, when I got it back I noticed a vibration at high speed 75-80 that I'd never noticed. They put it through all sorts of tests and decided it was my new tires- possibly out of balance or defective tire, or possibly alignment(?) I took it back to Discount Tire where I bought my tires and they did a road force test on it, said balance was good. So I took it back to Earnhardt where my service advisor Rick was super patient, listened and was understanding. He went beyond to prove it was the tires by putting it through a battery of tests and then switching tires and had me test drive. Vibration was gone. Took the Jeep back to Discount and they told me the balancer was out of calibration that day I had it in and then rebalanced the tires. Well that was frustrating!! I'm still skeptical about the tires but I can't say enough about the due diligence and thorough job Rick, Tammy and crew at Earnhardt went through as I was so frustrated with the back and forth...trying to figure things out! Thanks Rick!! I hope to see you on the trails up here in CO sometime! You really helped settle things for me - especially with all the emotion, anxiety and panic of my husband's injury and my Jeep (that I LOVE) having issues! BEST JEEP EVER and I've had 4 of them! I rate you guys a double 5 star!!! THANKS SO MUCH!! More

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I had a scheduled appointment to have my vehicle looked at and Rick was the guy who i was assigned to. Rick was very pleasant to work with, i addressed the issues that were going on with my vehicle. Rick at and Rick was the guy who i was assigned to. Rick was very pleasant to work with, i addressed the issues that were going on with my vehicle. Rick called me a few hours later and let me know the status and I was very thrilled to get the service he provided and pleased to pick up my vehicle the following day. My husband and I said this is the best service at a dealership we have ever got. I didn’t have to call and check in on my vehicle etc.. We are very satisfied! Thanks Rick!! More

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Rick had my vehicle issue resolved on the same day with no appt. Very honest, quick to help, listened to me and answered all my questions. Highly recommend Rick and Earnhardt Dodge Ram in Gilbert AZ. no appt. Very honest, quick to help, listened to me and answered all my questions. Highly recommend Rick and Earnhardt Dodge Ram in Gilbert AZ. More

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Love this group of people. They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! More

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