Tammy Shriner

My diesel Jeep had a recall on the fuel pump and the radio. It also had a check engine light related to the fuel system one week after my warranty expired. They managed to brick my radio during the upda radio. It also had a check engine light related to the fuel system one week after my warranty expired. They managed to brick my radio during the update, which they tried to blame on me. They never performed the diagnostic I requested and tried to blame the engine light on my air filter. They made me purchase a new air filter, which did nothing. Luke Morris promised they would run a free diagnostic and have my vehicle ready before I went on vacation. I called the day of (3 days later) and they hadn't even looked at my vehicle or performed the diagnostic I requested twice now. They are refusing to acknowledge the code related to the fuel system is related to the recalled fuel pump, which states all damaged fuel components must be replaced and now Luke is not returning any of my phone calls. I had to open up a case with Mopar due to this. I will not be purchasing another vehicle from this dealer. They are highly incompetent and immoral people. I do not trust my vehicle in their care. They have not once done what I requested, they have never finished on time, and I've caught them lying to me multiple times. One of their employees continuously called me during the holidays requesting a review. She divulged her financial situation to me saying they would fire her over the holidays if I didn't give her a good review. More

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Tammy is great. She answered my questions, she kept me updated while I was waiting for my Jeep service. She is very kind and I felt like I was in great hands. Thank She answered my questions, she kept me updated while I was waiting for my Jeep service. She is very kind and I felt like I was in great hands. Thank You More

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Always treated professionally and receive efficient timely turnaround time for my vehicle service. Service staff are exceptional.!!! timely turnaround time for my vehicle service. Service staff are exceptional.!!! More

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Tammy is a wonderful asset for the dealership. I found her to be responsive to my needs and respectful of my time. I found her to be responsive to my needs and respectful of my time. More

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Great service! Got me in and out in less than an hour, for an oil change and a wheel rotation. Tammy texted me, as soon as I got there, and told me when the truck Got me in and out in less than an hour, for an oil change and a wheel rotation. Tammy texted me, as soon as I got there, and told me when the truck would be ready, and after my visit to the cashier, I was on my way. Now, I find out I can make service appointments on my own schedule, and I’m a happy camper. Kudos to the dealership and Tammy! More

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