Rick Harrison | Page 2

Great service department friendly excellent knowledge kept diagnosing my truck until the technician figured out the problems. Did all the repairs truck runs excellent couldn't be more happy. kept diagnosing my truck until the technician figured out the problems. Did all the repairs truck runs excellent couldn't be more happy. More

Print

Dealership was very helpful in the purchase and has followed up to fix a recall this vehicle needed. followed up to fix a recall this vehicle needed. More

Print

They very helpful and polite. Very on point my service needs. They were very considerate with my time. Very on point my service needs. They were very considerate with my time. More

Print

I am extremely disappointed with the customer service and lack of communication. I had to call myself just to find out what was happening with my sister's vehicle—even though I'm her brother and live halfway lack of communication. I had to call myself just to find out what was happening with my sister's vehicle—even though I'm her brother and live halfway across the country. It's unacceptable that a mother of three was left without a vehicle for 22 days because of poor communication between departments. Customers deserve timely updates, honest communication, and follow-through. Ariana, please stop making promises that can't be kept and focus on providing the level of service your customers expect and deserve. There is significant room for improvement. More

Print

Port Orchard Ford has been providing excellent service to me for almost two decades now. My most recent experience exemplifies why I take all of my cars to them for routine maintenance. They go above and bey me for almost two decades now. My most recent experience exemplifies why I take all of my cars to them for routine maintenance. They go above and beyond in every aspect of service. More

Print

In for a normal oil change. Waiting area is accommodating and they provide little extras (popcorn, bananas, candy) to help pass the time. Waiting area is accommodating and they provide little extras (popcorn, bananas, candy) to help pass the time. More

Print

Hannah was very friendly & professional. Service was done promptly & correctly. Would recommend Port Orchard Service. Service was done promptly & correctly. Would recommend Port Orchard Service. More

Print

The service department is what makes this establishment a pleasure to work with. They are well schooled and do not oversell repairs. Prices are very competitive and the quality of work is excellent. That pleasure to work with. They are well schooled and do not oversell repairs. Prices are very competitive and the quality of work is excellent. That is why I have purchased three vehicles from them. I will no go anywhere for sales or service. More

Print

George was on time and very efficient. He completed the recall fix quickly. You should get him a company cell phone, though, so it doesn’t show up as Idaho when he calls. He completed the recall fix quickly. You should get him a company cell phone, though, so it doesn’t show up as Idaho when he calls. More

Print