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80 Reviews of Rick Johnson
December 02, 2025
Earnhardt continues to impress and spoil me. The time came for my first service after the service contract expired. Expected to be hit with a huge, over-inflated bill. Didn’t happen. Rick The time came for my first service after the service contract expired. Expected to be hit with a huge, over-inflated bill. Didn’t happen. Rick Johnson is my service guy and even if I had a complaint he would nod and feel my pain, great psychology. I did arrive early, so that helped. I got my nice loaner, drove to the gym. An hour or so later, before my next destination, I got the text that my car was ready. My paperwork was ready (I have to say, Earnhardt does use up a TREMENDOUS amount of paper) my car was nice and clean. I guess I will keep going back for service until it doesn’t make fiscal sense anymore or they get too pushy for me to buy a replacement vehicle. Keep it up, Earnhardt. More
by DaninPHX
Other Employees Tagged: The guys who greet you in the driveway and bring the car back are courteous and attractive
November 21, 2025
Rick Johnson has been my service advisor since you all were located South Scottsdale. When I sold my Lexus and bought a Toyota, I still made sure that I could still use him before I bought by RAV4. He i were located South Scottsdale. When I sold my Lexus and bought a Toyota, I still made sure that I could still use him before I bought by RAV4. He is knowledgeable and polite, and a tremendous asset to the Earnhardt family. Keep Up the good work! More
by Russ S.
August 10, 2025
I have total confidence and trust in Rick - he makes sure my car is serviced properly and is always available to answer questions and share his extensive knowledge of Lexus's. my car is serviced properly and is always available to answer questions and share his extensive knowledge of Lexus's. More
by berryleslie116
April 24, 2025
Rick Johnson is one of the most knowledgeable service technicians I have had the pleasure of working with. Can't go wrong with him as your sevice technician for your Lexus. technicians I have had the pleasure of working with. Can't go wrong with him as your sevice technician for your Lexus. More
by jpstamas
Other Employees Tagged: Suk Chang
April 05, 2025
Rick takes the very best care of me and my vehicle. He's just the best, a pleasure to deal with & I trust him to keep me rolling. I guess I'll always have to own a Lexus so that Rick & Earnhardt will He's just the best, a pleasure to deal with & I trust him to keep me rolling. I guess I'll always have to own a Lexus so that Rick & Earnhardt will continue to provide great, fast, reliable and reasonably priced service. More
by bunky47
April 02, 2025
Leo is one of a kind. He is professional, knowledgeable, and very friendly. Focus on in giving great customer service. He is professional, knowledgeable, and very friendly. Focus on in giving great customer service. More
by George
Other Employees Tagged: Leo Suhargo, Doug Ebner, Brandon Heath
February 15, 2025
My experience at Earnhardt Lexus has been simply excellent from purchase to service. I highly recommend their team of top professionals. excellent from purchase to service. I highly recommend their team of top professionals. More
by Lmoore
Other Employees Tagged: Cleva Ault, Anthony Tomasello, Christian Hills
January 13, 2025
Rick Johnson is one of the finest auto service center managers I have worked with. His customer service is not only professional, but I leave the dealership with personal information to apply to my ownin managers I have worked with. His customer service is not only professional, but I leave the dealership with personal information to apply to my owning my Lexus. I shouldn't say this, but I also experienced a cost much less than what I expected! This guy is right on! Thanks, Rick! More
by bobmerwin
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