Trevor Jensen
Trevor Jensen at Auto Park Ford
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Trevor Jensen

Service Advisor

Auto Park Ford

1820 South Centreville Rd
Sturgis, MI 49091

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4.6
37 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

4.6

37 Reviews

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37 Reviews of Trevor Jensen

November 24, 2023

Dealership Rating
Employee Rating

Great place to do business. They always take good care of my vehicles and treat me great. More

by johnsb1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

November 09, 2023

Dealership Rating
Employee Rating

Best experience I've had at a dealership service department in a very long time. More

by Kokelso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2023

Dealership Rating
Employee Rating

Helpful service team, comfortable waiting room, service/repair work is explained after completion, then a car wash! Very happy with Auto Park Ford. More

by KATHYSTOLL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josie Parker

Nov 01, 2023

Auto Park Ford responded

Kathy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Auto Park Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

October 26, 2023

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We feel appreciated by the entire service staff for using their services. Great Customer Service! More

by tourismgal
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Trevor and our team, and we look forward to working with you again.

October 16, 2023

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Employee Rating

(Service Department) First visit was to have them program a factory break controller. They setup an hour to do this. After the hour they said they would need up to three hours to program the controll More

by Phil G.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 17, 2023

Auto Park Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Oct 17, 2023

Phil G. responded

Great! Please provide me with the contact information of who I can speak with.

September 15, 2023

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Employee Rating

We had a problem with our 2018 Expedition Max transmission they got me a car to drive while putting a new transmission in. Got it done promptly More

by waynerv73
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2023

Auto Park Ford responded

Wayne, Thanks for sharing about your service experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

August 02, 2023

Dealership Rating
Employee Rating

They sold me a car I really like for a price I can afford and didn't pressure me into a car I couldnt. More

by mfraim
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Aug 03, 2023

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. Trevor, Shelby, and our team appreciate your business and hope to see you again soon!

Aug 03, 2023

mfraim responded

$$$

June 19, 2023

Dealership Rating
Employee Rating

Sandie takes time to make sure that you get everything you want in the car or truck you are making and you are happy with it. More

by sr9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandie Owen, Andrew Eger

Jun 19, 2023

Auto Park Ford responded

Here at Auto Park Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Sandie, and it was a pleasure having you at the dealership. We appreciate your review!

February 23, 2023

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Employee Rating

Excellent service, friendly employees who go the extra mile to make sure you are satisfied every time. More

by jesusfreak1218
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs , Sommer Nichols, Shelby

February 02, 2023

Dealership Rating
Employee Rating

The service really sucks. I went in to get parts. Took 45 minutes horrible. Not happy, won’t go back in there ever again More

by aj.overholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scot Jones

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