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Rick Laffoon
Refer Me
137 Reviews
30 PLUS YEARS IN THE AUTOMOTIVE FIELD WHAT START AS A HOBBY I HAVE TURN INTO A GREAT CAREER AND HAVE ENJOY IT
Read moreIndustry Experience
42 yrs, 11 mos
Languages Spoken
English
137 Reviews of Rick Laffoon
January 08, 2021
I had my car service for I have had it for 6 months. I I had my car service for I have had it for 6 months. I received a dink in the driver's side door, so I reported it to the person that wrote up my b I had my car service for I have had it for 6 months. I received a dink in the driver's side door, so I reported it to the person that wrote up my bill. They did a picture on their phone and said Toyota would call me. I call the person that sold me the car the next day report my issue and I knew that it was a different department so they might not be able to due anything. The person said they would follow-up with the service department . It is the end of the day(Friday) & I have not heard a word from anyone, yet the next day I get this survey notice. Not very good customer service!!!! More
by CHILI66062
Verified CustomerOther Employees Tagged: Jim Seaman, Steve Hennecke , Rick Gannon, Monty Knight, John Sanson
Helpful 
January 04, 2021
I purchased my car here and have had it serviced here for 6 years. Most of the time I have had excellent service. My appointments meet my time expectations. 6 years. Most of the time I have had excellent service. My appointments meet my time expectations. More
by VIRGINIABATTAGLIA
Other Employees Tagged: Don Pelzer, Jason Murray , Jay Beach, Tim Sutherland
December 28, 2020
I was able to bring our Lexus for oil change and tire rotation and the service department was able to perform the work expeditiously. Thank you for a job well done. rotation and the service department was able to perform the work expeditiously. Thank you for a job well done. More
by CHARLES
December 04, 2020
Everything about the experience was first rate. I felt safe, secure, and heard. I always feel like the service professionals at Molle are on "my side" of the table and not working to push unwarranted ser safe, secure, and heard. I always feel like the service professionals at Molle are on "my side" of the table and not working to push unwarranted service onto me. More
by BWATSON21
Other Employees Tagged: Gene White
November 26, 2020
Service was fast, there was a short wait time. Appointment was easy to scheduel. All items were explained well before and after the visit. We will be back. Appointment was easy to scheduel. All items were explained well before and after the visit. We will be back. More
by grubb
November 26, 2020
Always leave very satisfied after service appointment. Service teams keep communicating as work progresses. We have had 3 Toyota purchased and serviced by Moller Toyota. Service teams keep communicating as work progresses. We have had 3 Toyota purchased and serviced by Moller Toyota. More
by NLHARGER
November 22, 2020
Service was provided in a timely manner as usual. Appreciate the coupon offered for my oil change. Fixing my burned out headlight was cost effective! Thanks!! Appreciate the coupon offered for my oil change. Fixing my burned out headlight was cost effective! Thanks!! More
by JEANETTESMITH
November 01, 2020
Steve Hennecke is the best sales person! We've bought several cars from Steve. The process was quick and easy. No pressure, will get answers to tough questions and looks for the best price - he saved us several cars from Steve. The process was quick and easy. No pressure, will get answers to tough questions and looks for the best price - he saved us $750 on a new 2021 Venza. More
by TOMROOKER
Other Employees Tagged: Steve Hennecke, Bill Herder , Rick Gannon, Bob Mathis
