Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 13

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

44 yrs, 2 mos

375 Reviews of Rick Libby

August 11, 2024

Dealership Rating
Employee Rating

On-time, courteous and efficient service at all. times.The staff is always pleasant and is willing to help More

by camillae7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

Aug 15, 2024

Fort Myers INFINITI responded

Hello, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

August 09, 2024

Dealership Rating
Employee Rating

Infiniti fit me right in. Rick was amazing and got me in and out especially with no appointment. They also washed and vacuum my car. More

by keeahmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2024

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 09, 2024

Dealership Rating
Employee Rating

Great and easy progress. Price was more than fair. This is the third vehicle I bought from the dealership. Luke did a great job putting everything together. More

by Steve@sunshineworkforce.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Khin

Aug 11, 2024

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 08, 2024

Dealership Rating
Employee Rating

Rick is always so friendly and helps me understand what is going on at all times. His communication always makes me want to come back. More

by valerie_lepine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

August 05, 2024

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Rick made my experience very easy. Took my car back for service and brought it back when I arrived for pickup. It’s the advantage of dealing with a quality car dealership. Had a loner More

by danddseitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 04, 2024

Dealership Rating
Employee Rating

This dealership and the people who work here always communicative and friendly. Alway give me a loaner for my convenience. Zach always easy to work with. More

by ddurelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 03, 2024

Dealership Rating
Employee Rating

Exceptional service to my Qx-50. They reset the tire pressure in a timely manner and the charge was fair. I waited in a nice room with cappuccino, a tv and tables. More

by dirche611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day. Take care!

August 01, 2024

Dealership Rating
Employee Rating

Fort Myers Infiniti provides wonderful customer service. They are punctual, courteous, honest and professional. I wouldn’t use any other dealership. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren

Aug 04, 2024

Fort Myers INFINITI responded

Hi Kim, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 01, 2024

Dealership Rating
Employee Rating

Todo es elegante muy buen trato por parte del personal y del maneje gracias por todo More

by urrutiaorly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren

Aug 04, 2024

Fort Myers INFINITI responded

Hola, te agradecemos mucho que compartas tu experiencia. Su satisfacción es muy importante para nosotros aquí en Fort Myers INFINITI y los comentarios positivos significan mucho para nuestro personal, particularmente para el miembro del equipo que lo ayudó personalmente. ¡Gracias! Esperamos superar sus expectativas en su próxima visita.

August 01, 2024

Dealership Rating
Employee Rating

Good service, Good People the carece about you and your vehicle. I am so thankfull More

by imhuntingboy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2024

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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