Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.
Read more375 Reviews
Write a ReviewDealership Experience
11 yrs, 1 mo
Industry Experience
44 yrs, 2 mos
375 Reviews of Rick Libby
September 05, 2024
Service team always try their best to sort out your issue. I've always found them helpful, and thoughtful when looking at my car. issue. I've always found them helpful, and thoughtful when looking at my car. More
Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago
August 27, 2024
I like the people, but I feel like they really took advantage of me with the card. I got some things that I don’t agree with. advantage of me with the card. I got some things that I don’t agree with. More
Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago, Paul Khin
August 26, 2024
I always receive great service from Rick and the team. I’ve been a satisfied customer for many years. I’ve been a satisfied customer for many years. More
Other Employees Tagged: Adriana VanBuren
August 18, 2024
The dealership itself is very elegant and clean. The staff from the moment you arrive make you feel comfortable and welcomed. At no point do you feel like you’re at a dealership or speaking with ‘ca The staff from the moment you arrive make you feel comfortable and welcomed. At no point do you feel like you’re at a dealership or speaking with ‘car salesmen’. More
Other Employees Tagged: Armin Gackic , Yoan- Sales Associate
August 17, 2024
Great service. Goes above and beyond to make customer happy. They made sure all our needs were taken care Goes above and beyond to make customer happy. They made sure all our needs were taken care More
Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago
August 16, 2024
I always love my service at Infiniti of fort Myers. They are very accommodating every time. Even when it's an emergency and coming in right before they close. They were able to take care of my car at t They are very accommodating every time. Even when it's an emergency and coming in right before they close. They were able to take care of my car at that moment just for me. More
August 14, 2024
Zach Irwin was my service adviser and kept me updated during the process of tire replacement via warranty.He kept me updated during duration of that process and was truly patient even though I was not.In during the process of tire replacement via warranty.He kept me updated during duration of that process and was truly patient even though I was not.In hindsight I understand these things take time.I will say that lack of patience came with thinking Infiniti a luxury branded company would partner with a company that would embrace this concept.Truly happy to have Zach work this out for me! More
Other Employees Tagged: Zach Irwin, Adriana VanBuren

