Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 16

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

44 yrs, 2 mos

375 Reviews of Rick Libby

May 27, 2024

Dealership Rating
Employee Rating

The Service staff was amazing as well as Zach. They took care of all of my needs with the car. They went over and beyond what they needed to do to figure out what was wrong with my vehicle More

by lindaoben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2024

Dealership Rating
Employee Rating

Very courteous and professionally Schedule was properly conducted and done in a timely manner Service advisor had everything ready from receiving my car, delivering car loaner, and then properly deliverin More

by mediccini
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 24, 2024

Dealership Rating
Employee Rating

They are honest and back up what they say they do and fix on the car More

by DebraFalcon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

Jun 28, 2024

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 23, 2024

Dealership Rating
Employee Rating

everyone was so kind to us and helpful it was a 10 Star ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Experience If everyone worked with their customers like you did we all would coming to fort myers Infinity 🙏 More

by User-361551a64b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 22, 2024

Dealership Rating
Employee Rating

Everything was great , the service was done in short period of time and they washed the car More

by USMILE104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

May 23, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 18, 2024

Dealership Rating
Employee Rating

As always they were right on time and did a great job and fast … much appreciated More

by klepferj
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 18, 2024

Dealership Rating
Employee Rating

Always a pleasure getting service on my vehicle. Rick is very attentive, detailed oriented and courteous. More

by EDI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana VanBuren

May 19, 2024

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 17, 2024

Dealership Rating
Employee Rating

My car was checked in quickly and service completed within the time frame I was given. I have been using Ft Myers Infiniti for 5 years and always will. Rick the service manager was great! More

by rickkayel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan, Emmanuel Vazquez

May 19, 2024

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 14, 2024

Dealership Rating
Employee Rating

Rick (Service Rep), and Chris Bozic (Mechanic) once again did an outstanding job working on my car. They both treated me with the utmost professionalism and respect. Job well done. More

by jswitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Bozic - Mechanic (five stars)

May 16, 2024

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 10, 2024

Dealership Rating
Employee Rating

Very friendly and for a dealership, is able to get service done reasonably quickly. That is not true of other dealerships I have used. They also have a very comfortable waiting area. More

by lawmanfla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

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