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Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 18

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

44 yrs, 2 mos

375 Reviews of Rick Libby

April 30, 2024

Dealership Rating
Employee Rating

The service is great as always but this time they didn't have a loaner for me to drive back home even I asked for it when I did the appointment. So someone from service drop me off in my house. More

by ccolonsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan

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May 03, 2024

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 30, 2024

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Employee Rating

Awesome world class …. enjoyable…..easy….fast….painless …would go back…lived up to the hype More

by jrsonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Suarez

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May 03, 2024

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 24, 2024

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Employee Rating

Easy to make an appointment. Great service and friendly/professional staff. Completely satisfied with my visit! More

by banksl450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

April 23, 2024

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Employee Rating

Top notch customer service as always. Friendly staff. Great place to take your infinity for service. More

by Troy.zahary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 21, 2024

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Employee Rating

Excellent service center, clean and stocked with snacks and water. Friendly service staff, Rick was great ! More

by lenturtora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 20, 2024

Dealership Rating
Employee Rating

Great experience. Service was completed on time and all results were discussed with me. Rick Libby was very friendly courteous and answered all my questions. Highly More

by garybroska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

Fort Myers INFINITI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 19, 2024

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Employee Rating

Rick is a pleasanu service guy at Fort Myers Infinity. My service appointments have been prompt and easy. More

by KW.WILDBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2024

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 18, 2024

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Employee Rating

Leak in tire caused by screw in tread. The service department was able to get me in the same day and patch the tire. The prompt service on a Friday saved me from having no car over the wee More

by davidh6631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2024

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2024

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Employee Rating

Good services from Saale’s People nice store and cafeteria good imventory Good deals and More

by Hpineda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayko Fonseca, Tiffiny Carter, Paul Khin

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Apr 15, 2024

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 12, 2024

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Employee Rating

Every aspect of our service visit was incredible. Courteous, respectful, timely service! Nice waiting room and treats. More

by Mary Chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

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Apr 13, 2024

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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