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Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 3

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.8
231 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.8

231 Reviews

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Dealership Experience

9 yrs

Industry Experience

42 yrs, 1 mo

231 Reviews of Rick Libby

May 04, 2024

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Employee Rating

Service was friendly, detailed and accurate. Waiting room is very comfortable with snacks and drinks to pass the time. Vehicle was return to me, cleaned inside and out. More

by Bill
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Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

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May 04, 2024

Fort Myers INFINITI responded

Hi Bill, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2024

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Always a pleasure to deal with the service staff at Ft Myers Infiniti. Getting a car wash and vacuum is a great bonus too! More

by K.NOUGHTON
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Yes
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May 06, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 04, 2024

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They are always very accommodating and professional. Service advisor Rick was great. The vehicle seems to be running as it should. Love the porter, great kid! More

by jtridespow
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Yes
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May 06, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 30, 2024

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The service is great as always but this time they didn't have a loaner for me to drive back home even I asked for it when I did the appointment. So someone from service drop me off in my house. More

by ccolonsantiago
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Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan

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May 03, 2024

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 30, 2024

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Awesome world class …. enjoyable…..easy….fast….painless …would go back…lived up to the hype More

by jrsonn
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Suarez

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May 03, 2024

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 30, 2024

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Great Sales experience With "Walter" all the way through finance department. Rick in Service Department had me in and out without any hassel. All around great experience!!! More

by gilberti-4
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Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan, Neysha Santiago, Paul Khin

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May 03, 2024

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 30, 2024

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Good service, Rick has been terrific over the years. Class run operation. Take care Pete More

by PETER88
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Yes
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May 03, 2024

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 24, 2024

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Easy to make an appointment. Great service and friendly/professional staff. Completely satisfied with my visit! More

by banksl450
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Yes
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Apr 28, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

April 23, 2024

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Top notch customer service as always. Friendly staff. Great place to take your infinity for service. More

by Troy.zahary
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Yes
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Apr 25, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 21, 2024

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Excellent service center, clean and stocked with snacks and water. Friendly service staff, Rick was great ! More

by lenturtora
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Yes
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Apr 22, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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