Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 35

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

43 yrs, 11 mos

375 Reviews of Rick Libby

August 08, 2019

Dealership Rating
Employee Rating

INFINITY SERCVICE Quick, professional, accommodating. Rick was extremely positive and knowledgeable. I was able to get a loaner car at a moments notice because I did n More

by RGarciasb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 02, 2019

Dealership Rating
Employee Rating

Fit Me In at End of Day!! I was in the vicinity so I stopped in the service dept. close to 5pm to ask about making an appointment to get my headlights aligned and without hesi More

by JeffBX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 19, 2019

Dealership Rating
Employee Rating

Spur of the moment service stop Stopped at the dealership unannounced as the “low tire pressure light” came on the day before. Figured it was just a temperature thing but Scott sugg More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott

July 17, 2019

Dealership Rating
Employee Rating

Infinity Q50 Lease was up so I had to find a new car. No other car interested me but the Infinity. Trading in the old for a new vehicle was as smooth as can be. More

by CHowell@56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connie Hamilton, JACOB LAYTON, Emilio Ramirez, Francesca Zupancic

June 24, 2019

Dealership Rating
Employee Rating

Appointment on time and no snags. Comfortable waiting area So easy to schedule appointment and received confirmation texts. Service rep explained what was going to be done and then exactly what was done. Expl More

by Volleyball17!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 14, 2019

Dealership Rating
Employee Rating

Rick Libby Without a doubt the service and accommodations I receive from Rick Libby is why I continue to bring my older Infiniti back. My FX35 has 120k miles and More

by Giacchino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 27, 2019

Dealership Rating
Employee Rating

Only SWFL dealership that I trust! Straight forward. No hidden bs. Tom Hite and Kevin Higgins we’re both wonderful to deal with. Driving the luxury car of me dreams at a fantastic price More

by CPalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Higgins, T.J. Shelton, Tom Hite

March 28, 2019

Dealership Rating
Employee Rating

They went above and beyond to help and meet my expectations Walked in...greeted very respectfully..Armin was very pleasant and knowledgeable..again they went above and beyond to find me the exact vehicle I want More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armin Gackic , Manager Tom and Finance Man Bob Cleveland

February 28, 2019

Dealership Rating
Employee Rating

Rick Libby My Infiniti had a low air pressure tire late on Saturday. She was assisted with professional courtesy. An appointment was quickly scheduled and Rick L More

by Giacchino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 26, 2019

Dealership Rating
Employee Rating

Great! Always have a good experience here, everyone is polite . The place is clean and friendly. Never have to wait too long. Rick is very experienced, enjo More

by joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Higgins, Adriana, very helpful and kind.

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