Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 8

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

44 yrs, 2 mos

375 Reviews of Rick Libby

October 31, 2024

Dealership Rating
Employee Rating

Rick was very helpful in recommending the proper tires for my car and explaining the discount applied to the offer More

by Mario
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

Nov 02, 2024

Fort Myers INFINITI responded

Hello Mario, we're happy you found our staff to be so helpful during your experience here at Fort Myers INFINITI. Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2024

Dealership Rating
Employee Rating

My experience was very pleasant. The service experience was very efficient, courteous, informative. and helpful. More

by susmcallister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Fort Myers INFINITI responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 30, 2024

Dealership Rating
Employee Rating

The entire staff was professional and courteous. My loaner car was waiting for me and the job was completed the same day. More

by sjswas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Fort Myers INFINITI responded

Hello, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 30, 2024

Dealership Rating
Employee Rating

Great Service, Rick was extremely friendly. He and his team fixed the problem at my Ford Explorer Platinum on the same day. Look forward to my next visit. Hans-Joerg More

by hustadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Fort Myers INFINITI responded

Hello, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 30, 2024

Dealership Rating
Employee Rating

I always have a fantastic experience at Fort Myers Infiniti! Rick is incredibly friendly and accommodating, always making the car maintenance process smooth and enjoyable. All the service department s More

by LyndsYoung83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan

Nov 02, 2024

Fort Myers INFINITI responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 30, 2024

Dealership Rating
Employee Rating

The dealership is very professional, handled things as they said they would, and responded to all phone calls or text immediately More

by kocherhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Fort Myers INFINITI responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Dealership Rating
Employee Rating

Went for oil change and coolant flush. The dealer listened to what I wanted. After the service they'd went over the other service's coming up. They gave me a sheet of service's that are co More

by coalballew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Dealership Rating
Employee Rating

Personnel always friendly and knowledgeable. Service waiting area is fantastic If something not right after service they make it right. Great dealership More

by Di_gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 29, 2024

Dealership Rating
Employee Rating

Service was fast, everyone was friendly and courteous. I will definitely recommend this dealership to everyone. More

by Vishibhagwandin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Fort Myers INFINITI responded

Hi Vishibhagwandin, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 24, 2024

Dealership Rating
Employee Rating

Rick Libby took very good care of our Infiniti The service department is very professional. We’re delighted with the whole dealership and are always happy to recommend them. More

by GCAVALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2024

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

...
8
...

Dealership Inventory (155 Vehicles)

new 2027 INFINITI QX60 car, priced at $62,588
2027 INFINITI QX60
new
Diamond Black exterior
Automatic
All-wheel Drive
new 2027 INFINITI QX60 car, priced at $55,933
2027 INFINITI QX60
new
Diamond Black exterior
Automatic
Front-wheel Drive
new 2027 INFINITI QX65 car, priced at $60,248
2027 INFINITI QX65
new
Harbor Gray exterior
Automatic
All-wheel Drive
new 2027 INFINITI QX60 car, priced at $55,933
2027 INFINITI QX60
new
Diamond Black exterior
Automatic
Front-wheel Drive
new 2027 INFINITI QX65 car, priced at $57,318
2027 INFINITI QX65
new
Black Obsidian exterior
Automatic
All-wheel Drive
new 2026 INFINITI QX80 car, priced at $84,923
2026 INFINITI QX80
new
Radiant White exterior
Automatic
Four-wheel Drive