Rick Libby | Page 7

Without fail, Rick has been professional, kind, transparent, and ensures prior to me leaving that any concerns I may have are addressed. Thank you!! transparent, and ensures prior to me leaving that any concerns I may have are addressed. Thank you!! More

by t_black_smf Verified Customer Verified Customer

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Nice people good environment though I was told my tint would be darker than what was actually installed but it’s whatever they paid for it with the purchase . I can always get it done somewhere else to my would be darker than what was actually installed but it’s whatever they paid for it with the purchase . I can always get it done somewhere else to my liking. Other than that everything was great no complaints nice accommodations. More

by cmarsh6060 Verified Customer Verified Customer

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As always, I’m immediately greeted by a gentleman who took my keys & directed me to Rick Libby. I’ve been working with Ricky since I purchased my vehicle several years ago. He’s very professional and c took my keys & directed me to Rick Libby. I’ve been working with Ricky since I purchased my vehicle several years ago. He’s very professional and continues to be a great partner for the health of my Infiniti! He’s been a lifesaver once or twice and I can always count on him! More

by loriandersen75 Verified Customer Verified Customer

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Great service and good communication with customers. Will come back. And have my service done here.. Will come back. And have my service done here.. More

by DARIVERO Verified Customer Verified Customer

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The attention to detail provided by Infinity personnel was top notch. From the initial call to the pickup service, I’m still impreesed. was top notch. From the initial call to the pickup service, I’m still impreesed. More

by GAVIN1212 Verified Customer Verified Customer

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Everyone was polite, courteous, and on time. Drop off and pick up the vehicle was very effective. The car rental that I had worked perfect Drop off and pick up the vehicle was very effective. The car rental that I had worked perfect More

by kocherhd Verified Customer Verified Customer

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I went to dealership to change battery in my Infiniti. When I came, I mentioned to Rick, that they have 10% off battery price, and sems to me he was a little surprised. 1. After I received final bill, t When I came, I mentioned to Rick, that they have 10% off battery price, and sems to me he was a little surprised. 1. After I received final bill, there was deduction $ 36.20, which might be 10 % off labor and part. On second page was “Customer pay shop charge for repair order” $ 32.58 plus tax. My question to Rick was responded as “charge for disposal” ….well to me it looks like I got your advertised discount, and then you took back from me… nice try to attack customers IQ. Or am I wrong? 2. When job done and I left shop, on the way back home I found engine light “ON”. So I returned back a when I told Rick to turn light “OFF”, he said without any consideration “there must something more serious”. Why did I get back car with possible some serious issue, without notifying me? Is there some quality control, or you leave it just on mechanics?? If you respond this message, please use my email. More

by VIKMAR Verified Customer Verified Customer

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This service was very professional, courteous, and timely. The facility is clean, luxurious, and updated. timely. The facility is clean, luxurious, and updated. More

by 3406mlk Verified Customer Verified Customer

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They don't know how to give you an answer to your problems, they are not professional in their work. problems, they are not professional in their work. More

by aneudydecena Verified Customer Verified Customer

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I found them very thorough, respectful and courteous. Most knowledgeable about each and every car. Most knowledgeable about each and every car. More

by KATHY46 Verified Customer Verified Customer

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