Rick Lynch

This is a great dealership! We’re very responsive, very welcoming, and very knowledgeable. Great first Hyundai experience. We’re very responsive, very welcoming, and very knowledgeable. Great first Hyundai experience. More

by Kenneth Ritchie Verified Customer Verified Customer

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Easy to get to, friendly staff , nice atmosphere, nice waiting room. Service was thorough. IEverytjhing was checked out and changed if needed. waiting room. Service was thorough. IEverytjhing was checked out and changed if needed. More

by jgkanipe Verified Customer Verified Customer

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BROKE MY TRUST I am a repeat customer and this happened to me. I leased my Hyundai ionic 5 from this dealership. After negotiating everything including monthly amount, I went to dealership to happened to me. I leased my Hyundai ionic 5 from this dealership. After negotiating everything including monthly amount, I went to dealership to pick up my car after seven days. Everything was ready to go, but when I walked into the office, there was an amount of $400 Which was shown as a vehicle return fee. This amount was never disclosed to me during all this time and all the negotiations that happened. To be honest. I am not happy because they had not been transparent with this fee and they did not disclose this fee from the day one to me. When you are out there, excited to get your new vehicle and when you find this kind of surprise, it is very upsetting. After all, it was never a good deal because they knew that they will slide in this amount on the day of pick up. Also, I have been asking the sales person that if he needs any documentation, he should let me know so that we can be totally prepared. So that we don’t have to waste much time on the day of pick up, but, I was told to provide the insurance coverage limit for this new vehicle while signing my lease. I had to call and reach out the insurance agent and have them provide me with the paperwork. This could have been completely eliminated. More

by sunil.mehta Verified Customer Verified Customer

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Worst dealership ever. Noone is never available. Only ones who answer is sales they will sell you a car but service will be terrible. ones who answer is sales they will sell you a car but service will be terrible. More

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I bought a new car here in 2017. They offered a lifetime warranty if I got all of my oil changes done here, but I could never get an appointment so I gave up. Now, I know why I could never get an appointme warranty if I got all of my oil changes done here, but I could never get an appointment so I gave up. Now, I know why I could never get an appointment. I paid my car off one year early in May 2021. On 16 July 2021, I was driving to see a client, and the car died. No lights. No warnings prior to this 15 mile trip. Just, noise, lost acceleration, dead. No interior lights, wouldn't start. NOTHING. I was stranded for two hours before my tow truck showed up. I learned that my 4 year old, still under warranty engine was blown. No explanation. I got my last three oil changes to prove that I take care of my car, and two days later I'm still waiting to find out if Hyundai is going to cover it. In the mean time, I'm out of work and in danger of losing my car. IF Hyundai choses to cover the repairs, Southern States Hyundai will NOT be providing a loaner vehicle. I will have to rent a vehicle out of my own pocket and they will LATER reimburse me $30.00/day for my rental. I can not find even the cheapest rental for that low of a price, even with my USAA discount. I can not afford $500/wk car rental while they (MIGHT) fix my car. I would STRONGLY NOT recommend a Hyundai, even if you plan to take good care of it. I don't blame the staff, they are doing their job. The woman who broke the news to me was lovely and polite and caring. I know that it isn't her that is making the decisions. But the dealership not providing a courtesy car while (if) the car is fixed due to faulty mechanics is terrible. I would not recommend this dealership for that reason. When I bought the car, it was a pleasant experience. But that is where the pleasantries ended. More

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I have purchased 5 cars here. The sales department is great. Rick always listens and gives me what I need. I have always had a hassle free experience. He always treats me like family. All of that cars go great. Rick always listens and gives me what I need. I have always had a hassle free experience. He always treats me like family. All of that cars go there for service. The service department gets the job done, in a reasonable time at a reasonable rate. More

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Our salesperson Rick was was professional and we were able to complete our purchase smoothly and quickly. We were very happily how we were treated able to complete our purchase smoothly and quickly. We were very happily how we were treated More

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The staff is wonderful and I always feel taken care of and safe. They are knowledgeable, honest, efficient, and always professional. Thank you for providing such great service! and safe. They are knowledgeable, honest, efficient, and always professional. Thank you for providing such great service! More

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Excellent salesman Rick has helped the Cracchiolo Family for years now. We are on our 6th. Family car. Never any complaints pertaining to the sales. We are very satisf Rick has helped the Cracchiolo Family for years now. We are on our 6th. Family car. Never any complaints pertaining to the sales. We are very satisfied. Rick makes buying a car 🚗 fun. More

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Outstanding Service Rick my salesman is a true professional and answered all my questions about my new 2019 Santa Fe I’m a satisfied customer Thanks Rick Rick my salesman is a true professional and answered all my questions about my new 2019 Santa Fe I’m a satisfied customer Thanks Rick More

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