"First New BMW"
After a great deal of research, my wife and I visited the Charlottesville dealership for a test drive of the 2019 440i xdrive gran coupe.We ended up speaking with Rick Martens who was not only courteous, he knew his BMWs inside and out. Mr. Martens was relaxed in his approach which contributed to our excellent experience. Our 440i had to be special ordered, so a follow up review will probably be posted. However, there is no reason to think our first impression of the dealership will change.
"Love the BMW X5 M"
Our experience with Rick and the staff of BMW of Charlottesville was first class. The acknowledgement the staff has on there product is outstanding. We will recommend the dealership for sure.
"Love my new BMW X5!"
Me and my husband stopped in to see what they had. Nothing that I wanted, Rick searched for me at other locations and still could not found what I wanted. So he suggested let's have BMW build you one! How exciting! A little over 3 weeks later I had exactly what I wanted. Rick, Todd and Hector were so great! Awesome experience! If you are looking to purchase a new or used BMW or something else they may have on the lot go see Rick you can't miss him (he's 6'8"!) and has the most adorable accent ever.
"Great Experience, Great Service"
My experience with Rick and the entire team at BMW Cville was fantastic. They are kind, knowledgeable, and there was none of that potential 'car dealership' pressure or sales stuff. Just straight up easy to work with, fair, reasonable, and friendly. I highly recommend Rick and the rest of the team for your next car purchase.
"Best experience buying a car thus far!"
My husband and I dread buying a vehicle--we don't like the sales pitch and what we like even less is the haggling process. Our purchase experience with BMW of Charlottesville was a game changer! We located the vehicle online, negotiated quickly for both the vehicle we are purchasing as well as for the trade-in. The purchased SUV was in top shape when we arrived to pick it up. Todd Williams was top-notch! We will surely recommend Charlottesville BMW to all of our friends and family!
Other Employees Tagged:
- Freddie P
My husband and I worked with Rick Martens last summer when we started looking for a new vehicle. He was professional and courteous with a thorough knowledge of BMW’s. His sense of humor also made our visit very pleasant.
Yesterday we were delighted to work with Rick again when purchasing our BMW X5. He made our buying experience fun with his easy working style. He made sure he covered all the features of each car we considered. He is a great asset to the BMW Charlottesville team!