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Rick Parbhunath
Rick Parbhunath at Executive Kia

Rick Parbhunath

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
733 Reviews

Dealership Experience

5 yrs

4.8

733 Reviews

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733 Reviews of Rick Parbhunath

October 16, 2025

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Employee Rating

Very pleased with this dealership. We were able to get an appointment right away, and the courtesy and professionalism was outstanding. Th staff was friendly and explained everything More

by Mermaidlovesjewelry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Maratta

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Oct 16, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

October 14, 2025

Dealership Rating
Employee Rating

They were so quick to get the job done and polite as well! They diagnosed it correctly when another dealership had really screwed up! More

by CECILIA_SHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

September 24, 2025

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Employee Rating

Great service. Very quick. They even took care of a recall repair. Very good customer service and support More

by MIKESTELLO3412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Raucci, Taylor Johnson , Katie Rice

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Sep 24, 2025

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

September 19, 2025

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Employee Rating

The service department is very helpful. Rick kept me informed about the repairs and notified me when completed. More

by SHARIMARSHALL07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

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Sep 19, 2025

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

September 15, 2025

Dealership Rating
Employee Rating

Good service but expensive. Free oilchangrs would help.That is all I have to say ay this time. More

by CHRIS.CROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Executive Kia responded

Chris, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia. We look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

September 11, 2025

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Employee Rating

Andra was great and so was the staff. Very informative about the car and financing. More

by blondibritt622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade, Michael Schweikert, Andre Hamilton

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Sep 12, 2025

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Goglettino General Manager

September 08, 2025

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Employee Rating

Rick did a great job from the beginning to end! Super responsive and helpful, was guiding us through the entire unfortunate process and kept us abreast. Thank you, Rick! More

by OT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2025

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

September 04, 2025

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Employee Rating

The employees I encountered were helpful and friendly, explained the work being done and suggested on my grandmothers car thoroughly so I could explain it to her. More

by Shelleyjeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Raucci

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Sep 04, 2025

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

August 30, 2025

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Employee Rating

Everyone was very personable and helpful. They helped me every step of the way and I appreciate them immensely. More

by Cass_manning24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade, Michael Schweikert, Amanda Murdock, Mason Lopes, Andre Hamilton

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Aug 30, 2025

Executive Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Goglettino General Manager

August 29, 2025

Dealership Rating
Employee Rating

Staff is nice and accommodating. Easy to make appointments. I love the video of the car underbody after the service was done More

by EMMAQUICK86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge D Dominguez, Dan Raucci, Taylor Johnson , Katie Rice

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Aug 29, 2025

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

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