Taylor Johnson
Taylor Johnson at Executive Kia

Taylor Johnson

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of Taylor Johnson

May 02, 2026

Dealership Rating
Employee Rating

The drive up service area was very easy to use. I was able to use a coupon to apply a savings to my service costs. More

by emylopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2026

Executive Kia responded

Thanks for letting us know our drive-up service was convenient and that you could apply your coupon savings. Taylor is pleased your Kia service experience met your expectations. We look forward to helping with your next service needs. John Goglettino General Manager

April 26, 2026

Dealership Rating
Employee Rating

Attentive, timely, personable staff. Good services overall. Don't know what else to say, but I will return. More

by courtwarner72
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

Apr 26, 2026

Executive Kia responded

It’s great to hear Taylor and our team were attentive and personable while servicing your Kia Sorento. Thank you for noticing the timeliness and overall quality. We look forward to welcoming you back for any future needs. Carl Maratta Service Manager

April 06, 2026

Dealership Rating
Employee Rating

Issue was resolved, service didn't take too long I'm grateful to no longer have the issue with my car and to know what was causing the problem More

by rarianna7911
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

Apr 06, 2026

Executive Kia responded

Thank you for sharing your experience. We’re glad the issue with your Kia Forte was resolved quickly and that our team identified the cause. Taylor is here if you have any follow-up questions. Carl Maratta Service Manager

April 06, 2026

Dealership Rating
Employee Rating

Issue was resolved, service didn't take too long I'm grateful to no longer have the issue with my car and to know what was causing the problem More

by rarianna7911
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

Apr 06, 2026

Executive Kia responded

It’s great to hear that Taylor and our team resolved your Kia Forte’s issue quickly and explained what was causing the problem. Thank you for sharing your experience, and we look forward to assisting you at your next service visit. Carl Maratta Service Manager

March 31, 2026

Dealership Rating
Employee Rating

Taylor Johnson made my trip to kea exceptional, thank you for a great experience Taylor 😊 More

by Happy camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

March 24, 2026

Dealership Rating
Employee Rating

Good experience Always a good experience Good experience good oil change Good experience good oil change More

by ROMAINEDRC
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

Mar 24, 2026

Executive Kia responded

Thanks for the 5-star review and for trusting us with your Kia Sorento’s oil change. We’ll share your feedback with Taylor and the service team. Carl Maratta Service Manager

March 23, 2026

Dealership Rating
Employee Rating

Vehicle was done when I requested. No complaints. Taylor kept me informed on status of my vehicle More

by Sandstrom566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Executive Kia responded

Thank you for the five-star rating. We’re glad your Kia Optima was ready as scheduled and that Taylor kept you informed throughout the process. We appreciate your feedback and look forward to serving you again. Carl Maratta Service Manager

March 19, 2026

Dealership Rating
Employee Rating

We Love the service department, Rick and Taylor are the best. Dependable, consistent and thorough. More

by calynskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Mar 19, 2026

Executive Kia responded

Thank you for recognizing our service department and the work Rick and Taylor provided. It’s great to know their dependable, consistent, and thorough approach kept your Kia Niro running smoothly. Carl Maratta Service Manager

March 17, 2026

Dealership Rating
Employee Rating

They were kind and pleasant. And the service was fast. And they even gave me a free car wash coupon More

by CHANGLEE7431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Executive Kia responded

Thank you for sharing your experience. We’re glad our team provided prompt and pleasant service on your Kia Niro EV and that you enjoyed the complimentary car wash voucher. Please let us know if we can assist you again. Carl Maratta Service Manager

March 13, 2026

Dealership Rating
Employee Rating

From making the initial service appointment to checking out with my car, everyone was professional, polite, accommodating, and knowledgeable. The facility itself is bright, clean and offers every amenity f More

by MARTHAPERROTTI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Executive Kia responded

It’s wonderful to hear that our team guided you smoothly from your service appointment through check-out. We’re glad the bright, clean facility and available amenities made your wait enjoyable. Thank you for trusting us with your Kia Forte. Carl Maratta Service Manager

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