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Taylor Johnson
Taylor Johnson at Executive Kia

Taylor Johnson

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9
66 Reviews
4.9

66 Reviews

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66 Reviews of Taylor Johnson

July 01, 2026

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Employee Rating

Very easy and smooth They have an excellent system. You're greeted by a greeter you're brought to the waiting room, which is beautiful and you can see what's going on with your car on the screen. More

by JP06492
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

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Jul 01, 2026

Executive Kia responded

We’re pleased to hear that our greeting process and comfortable waiting room made your visit smooth, and that tracking your Kia Sportage’s service progress on the screen added clarity. Thank you for sharing your feedback. John Goglettino General Manager

June 29, 2026

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Employee Rating

Taylor communicated everything that was happening through the day and service exceeded my expectations My expectations and I left feeling relieved More

by MICHELLEDAVIS11682
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

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Jun 29, 2026

Executive Kia responded

It’s wonderful to hear that Taylor kept you informed throughout the day and that our service exceeded your expectations for your Kia. We’re glad you left feeling relieved and look forward to assisting you again. John Goglettino General Manager

June 25, 2026

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Employee Rating

Excellent service; they provide a video showing any damage the car might have. The waiting area is comfortable and beautiful. More

by anamwilkinson12
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

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Jun 26, 2026

Executive Kia responded

We’re thrilled the video inspection and comfortable waiting area stood out during your visit. Taylor and our team appreciate your five-star rating for your Kia Rio. John Goglettino General Manager

June 24, 2026

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Taylor was excellent and the service was timely and done well Everything went very smoothly More

by FFOLZ
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

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Jun 25, 2026

Executive Kia responded

Thank you for noting Taylor’s excellent service. We’re glad the work on your Kia was timely and smooth. We look forward to your next visit. John Goglettino General Manager

June 23, 2026

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Employee Rating

The dealership was very clean and provided a wonderful space to wait while waiting for my car to be serviced. Staff was kind and very knowledgeable. Great customer service! More

by kelly.testa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Malena Sommers

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Jun 23, 2026

Executive Kia responded

Thank you for noting our clean facility and comfortable waiting area while your Kia was serviced. We’re glad our team could provide kind, knowledgeable care. We appreciate your feedback and look forward to assisting you again. John Goglettino General Manager

June 18, 2026

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Employee Rating

Quick, easy and personal very professional The additional remodeling that was done was needed and came out nice More

by Cataniap
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

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Jun 18, 2026

Executive Kia responded

It’s wonderful to hear the recent updates on your Kia were completed quickly and professionally. Taylor and the team appreciate your feedback and are glad the work turned out just as you hoped. John Goglettino General Manager

June 17, 2026

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Employee Rating

Service was great, took longer than expected, possibly because of a recall. Had no wifi connection while waiting More

by noemail43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

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Jun 18, 2026

Executive Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Rick, Taylor, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! John Goglettino General Manager

June 16, 2026

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Employee Rating

Clean, efficient, friendly The waiting area is new and clean, staff is friendly, service was quick More

by bobby.dibacco
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

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Jun 16, 2026

Executive Kia responded

Thank you for the 5-star review! Taylor and our team are glad you enjoyed the clean, new waiting area and found our service quick and friendly. We look forward to caring for your Kia Sorento again. John Goglettino General Manager

May 27, 2026

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Employee Rating

We’ve been dealing with Executive Kia for the last two years and we love the customer service that they provide More

by AATCT1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Jorge D Dominguez, Richard Felius, Cristian Hernandez, Michael Schweikert, Mohammad Ahmed, Stephen Buchter, Malena Sommers , Dash Peterson

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May 27, 2026

Executive Kia responded

Thank you for trusting our team with your Kia Telluride over the past two years. We’re delighted to hear you love the service we provide. We appreciate your continued loyalty and look forward to maintaining your Telluride. John Goglettino General Manager

May 25, 2026

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Employee Rating

Is a very nice looking and renovated dealership with nice people and professional, time waiting wasn’t that long! More

by CARLOSJTB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Malena Sommers , Dash Peterson

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May 25, 2026

Executive Kia responded

Delighted to hear that you enjoyed our refreshed showroom and found our staff professional. We’re also glad the wait during your Kia Sportage service was brief. Thanks for taking the time to share this feedback. John Goglettino General Manager

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