Rick Reid | Page 4

Absolutely do not recommend working with Rick Reid from this dealership. He had poor attention to detail and was rude and blamed me when I pointed out his mistake. I put a deposit over the phone on a vehic this dealership. He had poor attention to detail and was rude and blamed me when I pointed out his mistake. I put a deposit over the phone on a vehicle that we had been talking about back and forth over email. Upon reviewing the paperwork, I noticed that Rick had me put the deposit on a non-hybrid model, when I had been very clear about wanting the hybrid version. When I pointed this out to him, he was rude and said "a hybrid was never once mentioned." Mistakes happen, but the fact that Rick lied (we communicated several times over email about the hybrid) and blamed the customer instead of just apologizing (which could have saved the sale) is awful. I would absolutely not purchase a vehicle from someone who treats customers this way. I spoke with another local Toyota dealership and was able to put a deposit on the vehicle I wanted with much better customer service the same day. More

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Great experience I love my new truck. Rick was great, he went through all the features with me Rick was great, he went through all the features with me More

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Went into the dealership to look at the Tacoma TRD Off-road. I was paired up with Rick, and thank goodness I was. I told Rick the color I wanted, and he hit the nail on the head with everything I aske Off-road. I was paired up with Rick, and thank goodness I was. I told Rick the color I wanted, and he hit the nail on the head with everything I asked off. He was very attentive and took care of almost everything for me. Would also like to mention that their Business Manager, Jose Cordero is fantastic. It’s the 3rd time buying a car from Greentree and Jose was part of every deal. Greentree as a whole has been a really great experience to buy a car. Thank You!!! More

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Rick was very patient with us when we were trying to access the insurance app. access the insurance app. More

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He was so awesome. I have a good and excellent experience. I love it. And i am super happy with he explain everything and clear. I have a good and excellent experience. I love it. And i am super happy with he explain everything and clear. More

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We appreciated everything Rick did for us. He made our experience easier. God Bless him! He made our experience easier. God Bless him! More

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I love my Toyota RAV4! —so happy with this car, with Rick Reid, and with Greentree! We've bought or leased many Toyotas from Greentree over the years, and each time I'm sho —so happy with this car, with Rick Reid, and with Greentree! We've bought or leased many Toyotas from Greentree over the years, and each time I'm shocked at how well run this place is. Fair pricing, no xx, they take great care of you, the cars are awesome and they have a lot of inventory. The good things everyone says about them are 100% true. More

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Excellent customer service and impressive attention to detail. I purchased a new 2025 SUV last weekend and returned this Saturday, 9/26/25, to buy a truck for my husband. We are very pleased with Jason's detail. I purchased a new 2025 SUV last weekend and returned this Saturday, 9/26/25, to buy a truck for my husband. We are very pleased with Jason's assistance. His communication is excellent. We plan to come back soon to buy a third vehicle. More

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Rick made the car buying process smooth and painless. I was able to walk in, find a car and drive home the same day. Thanks! I was able to walk in, find a car and drive home the same day. Thanks! More

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Super great service thank you so much very happy they are the best Gina is amazing God bless both make my dream come true 🫶 are the best Gina is amazing God bless both make my dream come true 🫶 More

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