Rick Riola | Page 21
Sales Consultant
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
218 Reviews
Write a Review218 Reviews of Rick Riola
December 03, 2018
everything was excellent Price was better than any other dealer,kind and friendly service,salesman i worked with went out of his way to get the car i wanted and the price i wa Price was better than any other dealer,kind and friendly service,salesman i worked with went out of his way to get the car i wanted and the price i was looking for. More
November 01, 2018
My first lease experience. My old SUV was past repair and I decidedto try leasing. My credit isn't the best but Rick Riola still got me into a brand new Ram 1500 and took my old My old SUV was past repair and I decidedto try leasing. My credit isn't the best but Rick Riola still got me into a brand new Ram 1500 and took my old ride off my hands which was definitely a good deal. I learned a lot about leasing and will probably always lease. I'm almost 60 and finally have experienced the new car smell! More
October 23, 2018
BUYERS BEWARE! As I've stated now on Google and will soon state on other review sites, I'd definitely look elsewhere to buy a vehicle. I'm in a brand new Pacfica and As I've stated now on Google and will soon state on other review sites, I'd definitely look elsewhere to buy a vehicle. I'm in a brand new Pacfica and havoa really tough issue. These guys have taken zero responsibility for helping get me through it. I've been there twice, both times they refused to troubleshoot the issue and solution...which is simple btw. Chrysler FCA was no better they told me to go to dealer, dealer told me to go to Chrysler, and around and around we go. 10+ calls, even more hours later and I'm no further along than when I started. Do your homework, find a dealer that understands customer service and go there. Avoid this place, you can do better. More
October 12, 2018
Leasing my Jeep Compass Very Professional. I was not sure if I wanted to lease or buy and Rick put together what is would cost to buy and lease which made me feel comfortabl Very Professional. I was not sure if I wanted to lease or buy and Rick put together what is would cost to buy and lease which made me feel comfortable. More
October 12, 2018
Service for my Jeep Cherokee It was very easy to schedule service for my vehicle. Cortese was able to accommodate me on a Saturday, which is very convenient for me. I arrived and It was very easy to schedule service for my vehicle. Cortese was able to accommodate me on a Saturday, which is very convenient for me. I arrived and Brian got me checked in right away. It was a busy day for the dealership, but they completed my oil change and tire rotation in the time frame they slated. Very pleased with the professional staff and the cleanliness of the facility. More
Other Employees Tagged: Brian
October 04, 2018
New Jeep Came in looking on Friday afternoon and left Monday night with a new Jeep. Easy to work with, pleasant experience the easiest car buying experience we Came in looking on Friday afternoon and left Monday night with a new Jeep. Easy to work with, pleasant experience the easiest car buying experience we have had. More
September 27, 2018
New car experience Coretese was very helpful when it came to me buying my first ever new car. They helped me every step of the way and truly made it easy. I am very happ Coretese was very helpful when it came to me buying my first ever new car. They helped me every step of the way and truly made it easy. I am very happy with the service and car that I received. I would definitely return in the future for any car buying needs. I would also highly recommend Cortese to anyone they are very good at what they do. More
Other Employees Tagged: Chris Dunkleberger , Chris Arvay
September 24, 2018
Great Customer Service Experience Great experience at Cortese. Rick did everything he could to make sure I was satisfied with my purchase. Will recommend Cortese and Rick to all of my Great experience at Cortese. Rick did everything he could to make sure I was satisfied with my purchase. Will recommend Cortese and Rick to all of my friends and family! More
Other Employees Tagged: Dave Hilner
September 15, 2018
Great car dealership Buying a car at Cortese is a good experience. The phone staff, salespeople, finance people, and service department all pitch in to ensure the customer Buying a car at Cortese is a good experience. The phone staff, salespeople, finance people, and service department all pitch in to ensure the customer is satisfied and make sure that your business is appreciated More
September 12, 2018
Jeep Compass Trailhawk Very easy transaction. No pressure Rick made it easy to purchase a new car. Thoroughly explained everything to us. Very knowledgeable about the Jeep C Very easy transaction. No pressure Rick made it easy to purchase a new car. Thoroughly explained everything to us. Very knowledgeable about the Jeep Compass More
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