Rick Tavormina | Page 3

Not impressed at all. I purchased a 2023 Jeep Compass Trailhawk. It only has 16,000 miles and was a service vehicle for the dealer. I put $5000 down for down payment. I wa I purchased a 2023 Jeep Compass Trailhawk. It only has 16,000 miles and was a service vehicle for the dealer. I put $5000 down for down payment. I was trying to get my payment around $300 a month. With my down payment my monthly payment was $344. Salesman would not work with me to get my payment to $300 because they put the "lowest" price on there vehicles. So, whatever I bought it anyways. I have had it a month and have to take it in for service already. The auto start-stop function does not work and there is a transmission issue. I will update my experience after I take it in for it's service December 1st. They had to replace the transmission cooler and the actual transmission. It took a couple weeks. The only good thing is that I did get a loaner vehicle after a few days. The auto start/stop function still does not work, and according to them it worked when they tested it. Very odd as it has NEVER worked when I drive it and have driven it for a couple hours round trip. So, I have to bring it back in and pay the $170 diagnostic fee (which could be waived if it is a warranty issue) but they seem to think the batteries could be bad due to age and cold and that's about another $1,000 for both batteries. The vehicle is only 2 years old and the batteries could already be dead? Nice quality vehicles. Another issue, which I admit is my bad for not looking close enough when looking at the car before I bought it. After having it a couple days I noticed the muffler looked odd. When I got under the the car I could see that someone had backed into something pretty hard. The muffler is bent up along with the exhaust pipe and right under the bumper is bent. My bad for not noticing before but can't believe they would sell it like that. But now I have to pay to get it fixed. Then funny thing is I received an email asking for my contact information, yet no one contacted me. I will NEVER by from here again and probably will never buy another Jeep vehicle. More

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Jud, JP, and Rick were fabulous with helping me find a great car to fit my growing family! The process was fast and painless. Although my new car is a year old, it looks BRAND NEW! I’d recommend Dick Scot great car to fit my growing family! The process was fast and painless. Although my new car is a year old, it looks BRAND NEW! I’d recommend Dick Scott to anyone looking for a new ride! More

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Highly recommend Dick Scott very professional wouldn’t go anywhere else. Great service! Always clean and tidy in the showroom anywhere else. Great service! Always clean and tidy in the showroom More

by amccauley1 Verified Customer Verified Customer

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Amazing experience. Friendly and helpful from the moment we walked in the door. Knowledgeable about the truck we were interested in with no pressure applied. Thoughtful Friendly and helpful from the moment we walked in the door. Knowledgeable about the truck we were interested in with no pressure applied. Thoughtful follow ups via email and text kept us informed and feeling valued. We will be repeat customers in the future for any vehicle needs that we may have. More

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One of the best car buying experiences I’ve ever experienced. Everyone was courteous and helpful. I will using Dick Scott for all my future purchases. experienced. Everyone was courteous and helpful. I will using Dick Scott for all my future purchases. More

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Have been a long time customer. Rick always gets me exactly want I want. Excellent service and speedy. Thanks so much Rick. Very happy with my new purchase Rick always gets me exactly want I want. Excellent service and speedy. Thanks so much Rick. Very happy with my new purchase More

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Great service and friendly people. Second vehicle bought from Dick Scott Motor Mall…..thank you Second vehicle bought from Dick Scott Motor Mall…..thank you More

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It’s one thing to be apart of the team at Dick Scott, it’s a different experience being a part of the family. I cannot thank JP, Jud and Butch enough for their patience and guidance through my first purc it’s a different experience being a part of the family. I cannot thank JP, Jud and Butch enough for their patience and guidance through my first purchase ever. What a blessing God has given me with my employment here. More

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Rick was very helpful and knowledgeable about my new Ram 1500. The entire process took a bit longer than I liked but the overall experience was very good 1500. The entire process took a bit longer than I liked but the overall experience was very good More

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Good people are still out there and Rick at Dick Scott Motor Mall is one of them! We drove to another dealer (90 mins from home), after calling first and told vehicle was there to see. Upon arrival, found Motor Mall is one of them! We drove to another dealer (90 mins from home), after calling first and told vehicle was there to see. Upon arrival, found it had sold hours earlier! Searched online for another option nearby and called Dick Scott’s. They had the one we were interested in, out front, warm and ready. Bought it and love it! Rick is very helpful, honest and great to work with. More

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