Rick VanSickle | Page 16

Great Dealership I am 64 and have bought a lot of vehicles in that time. Deur Sleet is by far the best experience I have had in all that time. They are truly intereste I am 64 and have bought a lot of vehicles in that time. Deur Sleet is by far the best experience I have had in all that time. They are truly interested in helping you find a vehicle at a good price. They are low pressure and friendly. There is no "I will run that past my manager" BS just plain what I believe to be honest pricing and value for your trade in. I will definitely visit them when I need another vehicle. More

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Truck purchase Rick and the team made the process from beginning to end painless. The deal on the truck was the best I could find in the area, which makes keeping it Rick and the team made the process from beginning to end painless. The deal on the truck was the best I could find in the area, which makes keeping it local an easy decision. Thanks ! More

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2019 Ram Limited 1500 Very helpful locating the right truck for us and then bringing it to Fremont for us to purchase. Rick, Todd and Tom made sure we got what we were loo Very helpful locating the right truck for us and then bringing it to Fremont for us to purchase. Rick, Todd and Tom made sure we got what we were looking for at a fair and reasonable price. More

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New (Used) Vehicle Purchase The crew at Deur Speet have always been extremely helpful and professional, whether in sales or service. I would not hesitate to recommend this deale The crew at Deur Speet have always been extremely helpful and professional, whether in sales or service. I would not hesitate to recommend this dealership if you're looking for a great experience before and after the sale. More

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Great Buying Experience In spite of a challenging credit situation, Kevin and Rick were extremely helpful, and were able to get me into the car I wanted at a price I could af In spite of a challenging credit situation, Kevin and Rick were extremely helpful, and were able to get me into the car I wanted at a price I could afford. Everyone at the dealership was friendly and the atmosphere is great. I will not hesitate to return for my next car purchase. More

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1st time ever stopping to look and found a car my wife and I were interested in. My wife and I were greeted by Rick (great guy). Found out what we were interested in and set my wif and found a car my wife and I were interested in. My wife and I were greeted by Rick (great guy). Found out what we were interested in and set my wife and I up for a test drive. After the test drive, all I can say is...great car, price, interest rate because Jay worked his magic. Fast AWESOME customer service. I recommend Deur-Speer Motors for your next vehicle. More

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Great group of people. Everyone there listened to my needs. They didnt push me into something I didnt want. The whole team did everything they could to get me on a better ve Everyone there listened to my needs. They didnt push me into something I didnt want. The whole team did everything they could to get me on a better vehicle. I will definitely be returning. More

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So far do good Enjoyed working with Rick. Very friendly staff. Took vehicle to my mechanic to get an estimate on a few things that are not working. I will let Rick k Enjoyed working with Rick. Very friendly staff. Took vehicle to my mechanic to get an estimate on a few things that are not working. I will let Rick know how much these items cost More

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Simplest car purchase I’ve ever experienced I stopped by, gave my wishlist with my budget requirements and they worked with me tirelessly until we could reach my terms. I gave realistic expectat I stopped by, gave my wishlist with my budget requirements and they worked with me tirelessly until we could reach my terms. I gave realistic expectations and they worked to meet them!!!! More

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The care AFTER the sale is spectacular!!! Our family has purchased several vehicles from Deur-Speet Motors (new and used) and we have ALWAYS had a great experience. The ‘free car wash for life Our family has purchased several vehicles from Deur-Speet Motors (new and used) and we have ALWAYS had a great experience. The ‘free car wash for life’ that comes with the vehicle purchase keeps you coming back and I have NEVER had a bad experience when I’ve come back. Never having to pay for a car wash is AWESOME!! I am treated just as well as I was when I came in to buy the car. I get waves from employees I’ve worked with and ‘hellos’ and ‘how is your day going?’ from employees I don’t know but they just happen to be walking past me. That is rare, considering there is no cash transaction happening. The oil changes are efficient and thorough and the staff doing the oil change are not just any joe-blow off the street; they are highly qualified and know what they are doing. Russ noticed my front inner axel seals were leaking. He was kind enough to fill them at no charge and never pressured for me to use them for repair, just made sure I was aware that this was a serious issue needing attention very soon. I appreciated the no pressure situation. I purchased the extended warranty on one of my vehicles (against our better judgment). Was it a scam and a waste of money? For me, no. I had an issue with the leather in my drivers seat splitting and I casually mentioned it to Dyan (the receptionist) while waiting for a car wash to finish and she got right on it connecting me with Jay to see if the warranty would cover it. Jay did all the leg work and made sure it was taken care of. All I had to do was drop it off for a few hours. They even offered me a loaner car of my choice off the lot! The warranty was worth it for me!! I’d also had conversation with a customer who came in for one thing and having removed the front drip pan, mechanics noticed a minor drip in the radiator (which would have never been seen until it overflowed the drip pan and was then a major issue). Deur-Speet did all of the leg work calling on warranties and made sure this customer was fully taken care of. The repair was well over $1,000 but the warranty covered it. Ken explained that Deur-Speet has a grading in the automotive sales industry (I believe it’s called ‘level 10’) that allows them to do the warranty repairs without much fight from the warranty companies since they have never had a warranty claim be rejected on later review. Going the extra mile to help us navigate a warranty system that most of us don’t understand or know the ins and outs of is incredibly beneficial. And they’re happy to do it-obviously it’s sales for the maintenance dept but for us as customers it is priceless. . The receptionist is the absolute best!! She handles all the calls, coordinates car washes and cashes out oil changes and maintenance work. She’s a great juggler and always cheerful and pleasant. I never feel like an interruption to her. My time waiting always flies by when I chat with Dyan. They also have a tv, coffee, fresh newspapers, vending machines and a yellow lab to keep you entertained if chatting isn’t your thing. Deur-Speet is my dealership. If they don’t have what you want on the lot, they’ll find it for you!! Give them a shot, you won’t regret it. More

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