Rick Weinstein | Page 35

Bought 4 cars at Elco from Rick…he always takes care of us…He’s the best us…He’s the best More

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Rick did an amazing job, he was extremely knowledgeable and took the time to show us all of the features of our new vehicle. The problem was AFTER the sale. We had to wait FOREVER for the finance departmen and took the time to show us all of the features of our new vehicle. The problem was AFTER the sale. We had to wait FOREVER for the finance department to process our paperwork and we were not even financing the vehicle through the dealership. It took what could have been a couple hour process and turned it into a whole day thing. More

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Rick demonstrates efficiency & knowledge of his products with energy and a relentless desire to please his customers. His empathy is also displayed in rare form. He has our gratitude as a salesman and genui with energy and a relentless desire to please his customers. His empathy is also displayed in rare form. He has our gratitude as a salesman and genuine human being. Lucy and Gary Vogt More

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Rick made it easy easy processing great to work with. Very understanding. Awesome customer service Very understanding. Awesome customer service More

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We purchased a certified pre-owned vehicle. The salesman Rick was very attentive to us served us well. However after the purchase, the vehicle was to be cleaned detailed and delivered to our ho The salesman Rick was very attentive to us served us well. However after the purchase, the vehicle was to be cleaned detailed and delivered to our home. Once the vehicle arrived we were highly dissatisfied with the vehicle. At first glance it looked OK. Closer inspection water spots from car washing. Upon looking inside in front it was so so acceptable. Looking in the rear seat there very visible some type of stains, as if someone had been drinking something. Looking in the rear hatch area wasn't acceptable. The Service Manager Ken was there and saw what I saw. He admitted this so call clean and detail of this vehicle was below satisfactory for this company. I used his phone to speak to Rick. I expressed my dissatisfaction. He said they would take it back and return it the next day. They brought it back the next day. It looked acceptable. I still saw something but I didn't mention it. One thing my wife expected was some type of air freshener to be in the vehicle. However we accepted the vehicle. The next day my wife pulled down the center armrest & cup holder and found trash in it. So you see my dissatisfaction with Elco cadillac. Who do the $buck stop with? After you have received the customer's $Bucks! I expected more from ELCO Cadillac.! More

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Rick makes buying a car easy and not too stressful. Much appreciated!Thanks so much. Much appreciated!Thanks so much. More

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Rick was beyond helpful and nice to work with. I will definitely recommend him to my friends. I couldn't have had a better experience. I will definitely recommend him to my friends. I couldn't have had a better experience. More

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The sales man was very helpful and made my experience very helpful and pleasant I would highly recommend very helpful and pleasant I would highly recommend More

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Rick was PHENOMENAL! He was extremely professional and helpful. We enjoyed our car buying experience for the first time ever! We highly recommend! He was extremely professional and helpful. We enjoyed our car buying experience for the first time ever! We highly recommend! More

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Rick was so easy to work with! He made sure I knew everything about the vehicle before I bought. Highly recommend using him. He made sure I knew everything about the vehicle before I bought. Highly recommend using him. More

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