Dealership Experience
11 yrs, 2 mos
Industry Experience
11 yrs, 2 mos
Specialties & Trainings
MAZDA SERVICE ADVISOR CERTIFIED
102 Reviews
Write a Review102 Reviews of Ricky Monsod
October 24, 2022
Christian was really helpful and informative. I'm so happy with the service provided. I brought my car for an oil change and they took care of it very fast I'm so happy with the service provided. I brought my car for an oil change and they took care of it very fast More
Other Employees Tagged: Christian Mammet
October 23, 2022
Quick on-time, friendly, reliable, trustworthy people and dealership I can trust. I would use them again. I love their cappuccino machine / you can have coffee just how you like it or water. Before Covid t dealership I can trust. I would use them again. I love their cappuccino machine / you can have coffee just how you like it or water. Before Covid they are had great snacks so waiting for my car was no problem. It was a pleasure More
Other Employees Tagged: Anthony Stevens, Christian Mammet
October 17, 2022
Great service easy to work with mgr and easy to set up apt and appreciated loaner. apt and appreciated loaner. More
Other Employees Tagged: Anthony Stevens, Christian Mammet
October 14, 2022
Didn’t check air filter under hood of car. Reported that they did check it and it was good. Changed cabin air filter and then check inside hood air filter and it needed to be changed - visibly Reported that they did check it and it was good. Changed cabin air filter and then check inside hood air filter and it needed to be changed - visibly dirty, if they didn’t actually check this simple thing on my car what else are they not checking? More
Other Employees Tagged: David Cardiel
October 07, 2022
Process of buying a new car was perfect. We are very excited and happy. Thank's. We are very excited and happy. Thank's. More
Other Employees Tagged: Anthony Stevens, Christian Mammet
October 04, 2022
I see the decline in service quality over the years. They used to provide car wash and shuttle. Small things like that will make experience much better but they no longer offer them. I start to question They used to provide car wash and shuttle. Small things like that will make experience much better but they no longer offer them. I start to question what make this dealer better than anyone else. More
October 02, 2022
Helpful and knowledgeable. Resolved issue quickly and professionally. Definitely a good and recommendation Mazda service center. Resolved issue quickly and professionally. Definitely a good and recommendation Mazda service center. More
Other Employees Tagged: Brian Westenskow
October 01, 2022
Great place to do business. service department was on top of everything. Nice place to go service department was on top of everything. Nice place to go More
Other Employees Tagged: Anthony Stevens, Christian Mammet
September 29, 2022
Ricky provides excellent customer service and honest advice. My car was ready in no time. I love how you can make a service appointment two days out. My car that got serviced is a Hyundai, not a Mazda. advice. My car was ready in no time. I love how you can make a service appointment two days out. My car that got serviced is a Hyundai, not a Mazda. Maita Mazda will do routine maintenance service on other brand cars, as long as you give them enough lead time to get the parts or in this case, type of engine oil. At the three Hyundai dealerships in my area, it takes four to five weeks out to schedule a service appointment, they are located in Roseville, Folsom, and Elk Grove. But I live in Sacramento. Maita Mazda is centrally located in Sacramento, so it it closer to where I live. The price paid for service was the same as if my car was a Mazda. I wasn't charged extra for getting a Hyundai serviced. More

