Ricky Monsod
Ricky Monsod at Maita Mazda

Ricky Monsod | Page 9

Service Advisor

Maita Mazda

2410 Auburn Blvd
Sacramento, CA 95821

Contact Me
not yet
rated
102 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Specialties & Trainings

MAZDA SERVICE ADVISOR CERTIFIED

not yet
rated

102 Reviews

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102 Reviews of Ricky Monsod

October 24, 2022

Dealership Rating
Employee Rating

Christian was really helpful and informative. I'm so happy with the service provided. I brought my car for an oil change and they took care of it very fast More

by EJAHANZAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Mammet

Oct 27, 2022

Maita Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Alex Bayder , General Manager, alexb@maitamazda.com

October 23, 2022

Dealership Rating
Employee Rating

Quick on-time, friendly, reliable, trustworthy people and dealership I can trust. I would use them again. I love their cappuccino machine / you can have coffee just how you like it or water. Before Covid t More

by DIANENET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Maita Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Alex Bayder , General Manager, alexb@maitamazda.com

October 17, 2022

Dealership Rating
Employee Rating

Great service easy to work with mgr and easy to set up apt and appreciated loaner. More

by SWAIN.ELLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Maita Mazda responded

Thanks for leaving this wonderful feedback! Alex Bayder , General Manager, alexb@maitamazda.com

October 15, 2022

Dealership Rating
Employee Rating

Quick, easy, everything explained to me and they didn’t try to add on services I didn’t need. More

by JORI.GONZALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Maita Mazda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Alex Bayder , General Manager, alexb@maitamazda.com

October 14, 2022

Dealership Rating
Employee Rating

Didn’t check air filter under hood of car. Reported that they did check it and it was good. Changed cabin air filter and then check inside hood air filter and it needed to be changed - visibly More

by KENNY.YANNIKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Cardiel

Oct 17, 2022

Maita Mazda responded

This is not the type of experience we seek to provide, Kenny. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Alex Bayder , General Manager, alexb@maitamazda.com

October 07, 2022

Dealership Rating
Employee Rating

Process of buying a new car was perfect. We are very excited and happy. Thank's. More

by IRHARD2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Maita Mazda responded

Thank you for this amazing review! I really appreciate your business. Alex Bayder , General Manager, alexb@maitamazda.com

October 04, 2022

Dealership Rating
Employee Rating

I see the decline in service quality over the years. They used to provide car wash and shuttle. Small things like that will make experience much better but they no longer offer them. I start to question More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Maita Mazda responded

Thank you for the great feedback, J! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Alex Bayder , General Manager, alexb@maitamazda.com

October 02, 2022

Dealership Rating
Employee Rating

Helpful and knowledgeable. Resolved issue quickly and professionally. Definitely a good and recommendation Mazda service center. More

by TOM.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Westenskow

October 01, 2022

Dealership Rating
Employee Rating

Great place to do business. service department was on top of everything. Nice place to go More

by ATLATINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Maita Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Alex Bayder , General Manager, alexb@maitamazda.com

September 29, 2022

Dealership Rating
Employee Rating

Ricky provides excellent customer service and honest advice. My car was ready in no time. I love how you can make a service appointment two days out. My car that got serviced is a Hyundai, not a Mazda. More

by LTMYCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Maita Mazda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Alex Bayder , General Manager, alexb@maitamazda.com

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