Ringo Odell | Page 3

This is my second time trying to write this review. My first attempt was kicked off. Was it because the review was not favorable? Anyway here it goes again. I scheduled an oil change/tire rotation and My first attempt was kicked off. Was it because the review was not favorable? Anyway here it goes again. I scheduled an oil change/tire rotation and state inspection for my Subaru Crosstrek. I was told it would take about 1 1/2 hours. Because I didn’t want to sit in the waiting area when I could be doing errands I asked if I could have a courtesy car. That request was approved. I set up an appointment for 10 AM. I dropped my car off and picked up the courtesy car at the appointed time. I was actually running errands and was gone for 2 1/2 hours. I thought it was strange that I never got a callback. When I left the dealership at 10 AM my car was in the garage. When I returned at 12:30 my car was in the parking lot. I went into the office to drop off the courtesy car keys and get my keys and pay the bill. I was told that nothing had been done to my car yet. I was floored about that. I dropped the car off to have it serviced and for some reason they thought because I took a courtesy car that they had the car for the entire day. That was not the understanding on my part. I asked if they could at least put an inspection sticker on it. I was told no that they were other cars in front of mine. Total lack of customer service!I have spent a lot of money at Tri-City Subaru. I’m not sure that I will ever go back there again for service. There was absolutely no customer service! More

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Very happy with the dealership and service dept, great and friendly service. Very pleased with my Subaru Outback. and friendly service. Very pleased with my Subaru Outback. More

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The free annual inspection is extremely convenient. I've got no reason to take my car anywhere else. I've got no reason to take my car anywhere else. More

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Excellent service. Minimal waiting time. Coffee was excellent. No problems so far. Blah, blah, blah ( just needed to get 15 words) Minimal waiting time. Coffee was excellent. No problems so far. Blah, blah, blah ( just needed to get 15 words) More

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Their service department is pleasant and efficient every time I visit. They always solve my problems and get me back on the road time I visit. They always solve my problems and get me back on the road More

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We couldn't be happier with the service department at this dealership. They are friendly, knowledgeable and helpful. this dealership. They are friendly, knowledgeable and helpful. More

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Great people, great service, always trying to help in any way they can. They try to save you money also if they can. Overall great experience. Betty Ann L. way they can. They try to save you money also if they can. Overall great experience. Betty Ann L. More

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I have been a customer for a long time first car bought about 20 years ago. Tri-City Subaru and specificity Ringo always do an excellent job taking care of me and my cat. about 20 years ago. Tri-City Subaru and specificity Ringo always do an excellent job taking care of me and my cat. More

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I needed a car really quickly and wanted a Subaru Legacy . Anthony at Tri - City helped me find what I was looking for . The whole experience in dealing with him was great ! He was very professional, helpfu . Anthony at Tri - City helped me find what I was looking for . The whole experience in dealing with him was great ! He was very professional, helpful and honest . I was extremely happy and LOVE my car !!!! Thank you Anthony! More

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They bring you in on time and get you out as quickly as possible. There is a pleasant waiting room. possible. There is a pleasant waiting room. More

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