River Hopkins

We thought it was a bit weird that one person there referred to my husband as my son. It also sounded like they canceled one of our appointments before we got there without telling us. It would also be referred to my husband as my son. It also sounded like they canceled one of our appointments before we got there without telling us. It would also be really nice if the TV in the waiting room was on mute with captions instead. It is unpleasant. However, even though they said we didn't have 2 appointments scheduled, they were still able to get us in. They were very quick. We have always enjoyed the service and would like to continue to get our work done there. It would be nice if we could go ahead and schedule the next appointments while we are there. More

by cannotbeheard Verified Customer Verified Customer

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Easy, pleasant sale. No haggling, no gimmicks. Friendly,knowledgeable team. Great communication. Very much looking forward to doing more business in the future with this No haggling, no gimmicks. Friendly,knowledgeable team. Great communication. Very much looking forward to doing more business in the future with this dealership. I would recommend this team and dealership to anyone. More

by gumby65026 Verified Customer Verified Customer

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Thank you guys for helping us find an Outback for our daughter. Especially, thanks to Kyle for his help and for delivering the car for us all the way to Branson! Much appreciated and we will send people daughter. Especially, thanks to Kyle for his help and for delivering the car for us all the way to Branson! Much appreciated and we will send people your way. -Kev More

by KEV334U Verified Customer Verified Customer

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River is the guy behind the service desk whom I rely on to address my concerns. He is knowledgeable, patient, and creative in coming up with solutions to various issues. to address my concerns. He is knowledgeable, patient, and creative in coming up with solutions to various issues. More

by NABRAHAMY Verified Customer Verified Customer

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Great customer care each timeI am in there. They took care of me on a Monday morning as I had a tire that was going flat, they fit me in so I could be on my way to work as well. They took care of me on a Monday morning as I had a tire that was going flat, they fit me in so I could be on my way to work as well. More

by RONR109 Verified Customer Verified Customer

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Excellent, courteous and knowledgeable staff. Very attentive to my questions and concerns, and saved money compared to other bids I received. Good snacks in the waiting area, too! Very attentive to my questions and concerns, and saved money compared to other bids I received. Good snacks in the waiting area, too! More

by neubat Verified Customer Verified Customer

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Good dealership. Excellent service but I think you forgot my state inspection but I will call. Excellent service but I think you forgot my state inspection but I will call. More

by EMAILJOEDONNA Verified Customer Verified Customer

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Subaru of Columbia is committed to great customer service! All the staff is always friendly and professional! 10/10 recommend everytime. service! All the staff is always friendly and professional! 10/10 recommend everytime. More

by BRANDY.GROVE Verified Customer Verified Customer

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This was my 1st service experience as I purchased a used 2015 Subaru Forester. They were so accommodating and helpful and went out of their way to get me a loaner vehicle while mine was being repaired. I 2015 Subaru Forester. They were so accommodating and helpful and went out of their way to get me a loaner vehicle while mine was being repaired. I definitely give the service department a 5 out of 5 rating!!! More

by angie.powell Verified Customer Verified Customer

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The Service Manager, Merideth Kay and her team are exceptional people: highly professional, very well behaved, polite, who treat me like a member of their family. Thank you to all of you! George exceptional people: highly professional, very well behaved, polite, who treat me like a member of their family. Thank you to all of you! George More

by CONSTANTINESCUG Verified Customer Verified Customer

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