Meredith Kay
Meredith Kay at Subaru of Columbia

Meredith Kay

Service Manager

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Meredith Kay

June 27, 2026

Dealership Rating
Employee Rating

The employees are very friendly and knowledgeable. The dealership is clean and inviting and I like that the sales people are knowledgeable and not pushy. More

by shellbell8994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

Jun 27, 2026

Subaru of Columbia responded

It’s wonderful to hear our team provided friendly, knowledgeable service in a clean, inviting space. We’re glad your Subaru Forester service felt pressure-free. Meredith, River and our entire staff appreciate your feedback and look forward to your next visit.

June 16, 2026

Dealership Rating
Employee Rating

Treat customers well. Friendly customer service. Listens to customers. There is a 15 word minimum. More

by EDWARDAWHITE
Recommend Dealer
Yes

Other Employees Tagged: Richard Nixon, Peter Rice

Jun 16, 2026

Subaru of Columbia responded

We’re delighted our team treated you well and listened to your needs while servicing your Subaru Outback. Thank you for sharing your positive feedback. We look forward to serving you again.

May 16, 2026

Dealership Rating
Employee Rating

First I scheduled an appointment over a week in advance for an oil change. I was at this location for an hour and a half waiting for it to be done. What is the point of making an appointment then? Second y More

by GRAHAM.TIMOTHY01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 18, 2026

Subaru of Columbia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. General Sales Manager - Trey Warren hwarren@subaruofcolumbia.com

May 10, 2026

Dealership Rating
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Always accommodating; great follow through; excellent communications; customers are number one; really nothing negative to say; More

by Doug Garrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2026

Subaru of Columbia responded

We’re thrilled that our team accommodated your needs, delivered thorough follow-through, and maintained clear communications during your Subaru service. Hearing that you felt like a top priority truly makes our day. We look forward to assisting you again.

April 14, 2026

Dealership Rating
Employee Rating

Meredith and Nan ate great, so knowledgeable yet caring individuals! I come to Subaru for the wonderful folks while work there. Lots of options for service but I pick Subaru of Columbia every time! More

by JKBASKETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Nixon, Nicholas Nixon , Nan and Zack

Apr 14, 2026

Subaru of Columbia responded

It’s wonderful to know Meredith’s expertise and care made such a strong impression. We’re pleased our range of service options keeps you coming back for your Subaru. Thank you for your continued trust; we look forward to supporting your vehicle care again.

March 07, 2026

Dealership Rating
Employee Rating

River is always a constant. He’s knowledgeable, professional, empathetic and caring, committed, and just overall a great service writer and human being. More

by EMSOBCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins , Nan Schuerer (Spelling ?)

Mar 07, 2026

Subaru of Columbia responded

Thank you for praising River’s expertise and empathy during your Subaru Outback service. We’re glad his professional and caring approach met your expectations.

March 06, 2026

Dealership Rating
Employee Rating

Very courtesy, patient and professional. The employees at Columbia Missouri dealership do o excellent work. More

by mintamponsah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

Mar 06, 2026

Subaru of Columbia responded

We’re glad to hear our team was courteous, patient, and professional while servicing your Subaru Forester. Meredith and River appreciate your kind words and are happy we could provide excellent work.

February 23, 2026

Dealership Rating
Employee Rating

Very professional, got it right the first visit. Kind, compassionate and kept me informed throughout the process. More

by RICHARD13NIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Nixon, River Hopkins

Feb 23, 2026

Subaru of Columbia responded

Richard will be pleased to hear your kind feedback. We’re glad we resolved your Toyota Corolla on the first visit and kept you informed throughout. If you need anything else, Meredith or River would be happy to help.

February 01, 2026

Dealership Rating
Employee Rating

Great staff willing to help and work with a persons situation and do what they can to keep people happy and fantastic people to work for More

by Seandrisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Nixon, River Hopkins

Feb 03, 2026

Subaru of Columbia responded

Sean, thank you for choosing Subaru of Columbia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 22, 2026

Dealership Rating
Employee Rating

The most knowledgeable and caring people that I have ever worked with. Everyone from Service and Sales have been fantastic. I have a problem with memory, but I will do my best to highlight a few. Kyle Gunn More

by DDHAMPTON59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Subaru of Columbia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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