River Hopkins
River Hopkins at Subaru of Columbia

River Hopkins | Page 2

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.9
633 Reviews
4.9

633 Reviews

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633 Reviews of River Hopkins

May 10, 2026

Dealership Rating
Employee Rating

Always accommodating; great follow through; excellent communications; customers are number one; really nothing negative to say; More

by Doug Garrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2026

Subaru of Columbia responded

We’re thrilled that our team accommodated your needs, delivered thorough follow-through, and maintained clear communications during your Subaru service. Hearing that you felt like a top priority truly makes our day. We look forward to assisting you again.

May 08, 2026

Dealership Rating
Employee Rating

The best! I trust this dealership like no other. You seem to work with people. More

by egwintx
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

May 08, 2026

Subaru of Columbia responded

It’s wonderful to know you trust us completely when bringing in your Toyota Highlander. We aim to treat every guest with genuine care, so we’re glad that came through. Thank you for the great feedback, River!

May 08, 2026

Dealership Rating
Employee Rating

Whoever rhe guy was who helped me was great! Helpful, friendly. He was very nice. More

by SUBYWALLACE
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

May 08, 2026

Subaru of Columbia responded

Thank you for sharing that River provided friendly, helpful service during your Subaru Forester visit. We appreciate the five-star rating and look forward to assisting you again.

May 05, 2026

Dealership Rating
Employee Rating

They worked me in quickly were friendly and prompt and communicated along the way. I feel good when I have my car serviced through my Subaru dealer. More

by MANKENEY13
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

May 05, 2026

Subaru of Columbia responded

River is glad we could work your Outback in quickly and provide friendly, prompt updates throughout your visit. We’re happy you feel confident entrusting your Subaru Outback to us. We look forward to assisting you again soon.

May 02, 2026

Dealership Rating
Employee Rating

Excellent service from Merideth and Rive They went above and beyond on service. Repairs were done ahead on time. More

by mlittlefarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2026

Subaru of Columbia responded

It’s great to know River went the extra mile on your Subaru Forester, completing the repairs ahead of schedule. We’re glad the work met your expectations. Thank you for the 5-star rating.

May 02, 2026

Dealership Rating
Employee Rating

Excellent customer service but it took rather a long time. The customer service was excellent More

by PAULINE_MUIRHEAD
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

May 02, 2026

Subaru of Columbia responded

River, thank you for the five-star review. We’re glad you found our team’s customer service excellent and apologize for the longer wait. We appreciate your patience and look forward to assisting you and your Subaru Forester again.

May 02, 2026

Dealership Rating
Employee Rating

Kept us informed on progress and fixed the issue. Very accommodating; excellent service. Would recommend. More

by Jgay0
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

May 02, 2026

Subaru of Columbia responded

We’re glad our team kept you informed and resolved the issue on your Subaru Ascent. Thank you for recognizing our accommodating approach and excellent service. We appreciate your recommendation and look forward to serving you again.

May 01, 2026

Dealership Rating
Employee Rating

You guys fixed what needed fixing. You didn't try to sell me any blinker fluid, or brake jobs that I didn't need. That kind of honesty is hard to find. More

by kurtcake
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

May 02, 2026

Subaru of Columbia responded

River is thrilled we could address exactly what was needed on your Triumph with honesty. Thank you for trusting us with your service.

April 30, 2026

Dealership Rating
Employee Rating

Fast, efficient and friendly. I felt well informed about any suggested work before they did it. Feel safer driving my car now that I had it serviced at this shop. More

by KELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gunn , Jonathan

Apr 30, 2026

Subaru of Columbia responded

Thank you for highlighting our efficient and friendly service on your Subaru Outback. We’re pleased you felt well informed and safer on the road after maintenance.

April 30, 2026

Dealership Rating
Employee Rating

River is the absolute best service representative. Attentive, detail oriented, personable, and knowledgeable. Highly recommended as the source to contact when vehicle issues arise with my Subaru becau More

by Joseph.l.hamblen
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

Apr 30, 2026

Subaru of Columbia responded

Thank you for sharing your experience with River. We’re delighted his attention to detail and expertise have given you confidence when service is needed on your Subaru. We appreciate your recommendation and look forward to supporting you through any future repair needs.

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