Rob Bender | Page 11

Service department has terrible communication and they need to be taught customer service skills. This is the second experience I have had with them and both have been terrible. I will never bring a vehic need to be taught customer service skills. This is the second experience I have had with them and both have been terrible. I will never bring a vehicle to this dealership again to be serviced. More

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I have bought several vehicles from this dealership and have all maintenance done there also. have all maintenance done there also. More

by upperlesterstate1802 Verified Customer Verified Customer

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The auto service department was well manned and organized. Protection was used for driver's area and Cris was attentive and efficient. The man in the "big truck" section where I went first accide organized. Protection was used for driver's area and Cris was attentive and efficient. The man in the "big truck" section where I went first accidentally, was condensending and gruff. The tallest man there. Service dept far exceeds sales! Mariana in office is indispensable to dealership. More

by Giftmaven Verified Customer Verified Customer

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Have purchased 4 Edges since 2009. All have been serviced at Flammer with no problems. Have worked with Doug Gerheart the entire time. He's just great, and has taken the time to explai All have been serviced at Flammer with no problems. Have worked with Doug Gerheart the entire time. He's just great, and has taken the time to explain everything to us, and is available by phone anytime. My 2022 Edge ST is just awsome in every respect. Robyn Brandle is terrific, and takes what ever time necessary to answer my questions and explain what I can't figure out myself. More

by golfing44 Verified Customer Verified Customer

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The Flammer Ford Dealership is an extraordinary talent of people providing unprecedented service with dedicated customer support. The remote mobile service is innovative and appreciated. people providing unprecedented service with dedicated customer support. The remote mobile service is innovative and appreciated. More

by JET Verified Customer Verified Customer

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Took great care of me. I could not have asked for more. I appreciate everything they did. Thank you I could not have asked for more. I appreciate everything they did. Thank you More

by Lizpa4849 Verified Customer Verified Customer

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Excellent service, courteous and helpful staff. They work to accommodate your schedule Keep customers updated frequently They work to accommodate your schedule Keep customers updated frequently More

by @hotmail.com Verified Customer Verified Customer

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Everyone is very friendly. They have really rolled out that red carpet feeling! I couldn’t be happier with them They have really rolled out that red carpet feeling! I couldn’t be happier with them More

by thedojo1 Verified Customer Verified Customer

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The clerk I complained about finally called me, not to apologize but insists I’m mistaken. No apology was given. He just played dumb.The final word was that he did nothing wrong, was barely at work and apologize but insists I’m mistaken. No apology was given. He just played dumb.The final word was that he did nothing wrong, was barely at work and said he respects veterans in general More

by KATHLEENMACDONALD Verified Customer Verified Customer

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They are excellent at customer communication and following through to solve the service problem even under difficult conditions following through to solve the service problem even under difficult conditions More

by wssciti Verified Customer Verified Customer

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