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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
685 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs, 1 mo

Industry Experience

29 yrs, 4 mos

4.9

685 Reviews

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685 Reviews of Rob Carlson

November 13, 2025

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Employee Rating

My first time at Rally service and with Rob Carlson and it was flawless. From the minute I drove in to when I picked up my car, everyone was amazing;, smiling, courteous, helpful; I can’t say enough. I wo More

by Jag645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I wish I knew all their names…

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Nov 14, 2025

Rallye Motors responded

Thank you for the fantastic review! We’re thrilled to hear your first experience with Rally Service and Rob Carlson was flawless. It means a lot that our team made you feel welcomed and supported throughout the process. We truly appreciate your recommendation and look forward to serving you again!

November 09, 2025

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I experienced Reliable, Honest service advisor, the delivery was timely easy appointment ,and scheduling, they have courteous staff, More

by kuldeepchaddamd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

Rallye Motors responded

Thank you for your kind review! We're glad to hear that our team provided reliable and honest service and made scheduling and delivery easy. We appreciate your feedback and look forward to serving you again!

November 07, 2025

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I have been a client of Rob’s since 2008 and the service received is 2nd to none. He is seriously the best. Rob is always honest about immediate needs for my vehicle vs things that can wait. He also tries More

by ALK1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Rallye Motors responded

Thank you for sharing your experience! We’re thrilled to hear that Rob has consistently provided you with honest, reliable service over the years. It’s wonderful to know you trust him and the Rallye team with your 2019 GLC300. We truly appreciate your loyalty and kind words! 🚗👏

October 20, 2025

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My service representative is very professional and addresses all of my need. Goes out of his way to make my visit enjoyable. More

by Genexeek
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard DeAngelo

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Oct 20, 2025

Rallye Motors responded

Thank you for sharing your experience! We're so glad to hear that your service representative takes great care of you and makes each visit enjoyable. We truly appreciate your kind words and continued trust in our team.

October 18, 2025

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Good service and communication. Provided a loaner car. Would recommend anytime. Clear statement. Good job. More

by ZBIGNIEW.SWIECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service and communication. It's great to know that the loaner car worked out well for you. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If you ever need anything else, we're here to help!

October 18, 2025

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Wonderful experience! They were terrific folks and enjoyed working with the entire crew. Will be a repeat cloent More

by timandtillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea, Patrick Ripley, Sarah Valle

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Oct 18, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and enjoyed working with the team. It means a lot to us that you plan to return. We look forward to working with you again! If you ever need anything, don’t hesitate to reach out.

October 08, 2025

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Employee Rating

I had my car serviced and Rob made it a smooth easy process. Thank you More

by SMAXC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

Rallye Motors responded

Thank you for the great feedback! We're happy to hear that Rob made your service visit smooth and hassle-free. We'll be sure to pass along your thanks to him. We appreciate your business and look forward to seeing you next time!

October 07, 2025

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Darrin was very competent throughout the purchase of our BMW 3. We stayed with Rallye we have a GLC300 More

by joyc416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

Rallye Motors responded

Thank you for your loyalty and kind words! We’re glad to hear Darrin made your BMW 3 purchase a smooth experience. We appreciate you continuing to choose Rallye and hope you enjoy your new vehicle!

September 28, 2025

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Rob is a superstar. From the moment I bring my car in, there's a smooth transition to getting a loaner, and then back again to pick up my sparkling ready-to go Mercedes. More

by SUEVANHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Rallye Motors responded

Thank you for your kind words! We’re glad to hear Rob made your service experience smooth, seamless, and comfortable. We’ll be sure to share your feedback with him!

September 26, 2025

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Easy to get appointment, courtesy, easy to pay, well done, keep you up to date More

by UASD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons

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Sep 26, 2025

Rallye Motors responded

Thank you for sharing your experience! We’re glad the process was smooth and convenient for you. We appreciate your kind words and look forward to serving you again.

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