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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
659 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

9 yrs, 9 mos

Industry Experience

29 yrs

4.9

659 Reviews

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659 Reviews of Rob Carlson

June 30, 2025

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Employee Rating

Rallye always provides exceptional service! Rob Carlson is an absolute pleasure to work with and has always ensured my Mercedes is taken care of. More

by Stembi29
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Recommend Dealer
Yes
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Jun 30, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that you consistently receive exceptional service at Rallye. Rob Carlson is truly dedicated to providing the best for our customers, and we're happy to know he's made such a positive impact. We appreciate your trust and look forward to continuing to take great care of your Mercedes.

June 27, 2025

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I was a customer over 15 years ago and was alway happy with Ralley Motors. After moving to Rockland County, I could not find a dealership the came close to the honesty and professionalism. I now travel More

by Arleen McCormac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons, Patrick Ripley

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Jun 28, 2025

Rallye Motors responded

Arleen, thank you so much for your continued loyalty and kind words! We’re honored that you choose to travel from Rockland County to work with us—it truly means a lot. We're thrilled to hear that our team's honesty and professionalism continue to make a lasting impression. We look forward to providing you with excellent service for many more years to come!

June 26, 2025

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The service was punctual, professional, and knowledgeable. My vehicle was returned cleaner than when I dropped it off. More

by MRIOS0351
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Recommend Dealer
Yes
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June 22, 2025

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I love working with Rob Carlson in the service dept. he truly cares about his customers. thanks Rob for all your good work and thanks Rallye More

by VIVIAN4
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Recommend Dealer
Yes
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Jun 23, 2025

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear that Rob continues to provide such caring and dedicated service. We'll be sure to pass along your thanks—he’ll really appreciate it. Thank you for choosing Rallye!

June 19, 2025

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Very accommodating and well knowledgeable staff. Vinny Vetere always gives his undivided attention. He is knowledgeable and professional More

by mjd514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea, Patrick Ripley, Sarah Valle

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Jun 20, 2025

Rallye Motors responded

Thank you for your thoughtful review! We're happy to hear Vinny provided such attentive and professional service. We truly appreciate your kind words and look forward to assisting you again in the future.

June 10, 2025

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Amazing customer service very accommodating first time customer with this location usually go to Massapequa, but will be making this location as my go to More

by Rosanna
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Recommend Dealer
Yes
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Jun 11, 2025

Rallye Motors responded

Rosanna, thank you so much for the kind words! We're thrilled to hear that your first experience with us was a great one. It means a lot that you’re choosing to make our location your go-to, and we look forward to continuing to provide you with excellent service every time you visit!

June 04, 2025

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A PERFECT EXPERIENCE! ! Rob was in communication with me constantly for updates- dealership was spot on w repairs. More

by Marriottman123
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

Rallye Motors responded

Thank you for the amazing review! We're thrilled to hear you had a perfect experience. Rob will be happy to know his consistent communication made a difference. We appreciate your trust and are glad the repairs met your expectations.

June 02, 2025

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Excellent customer service. The service rep Robert is extremely knowledgeable and professional. I recommend this dealership to anyone interested in a Mercedes. More

by Genexeek
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Recommend Dealer
Yes
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Jun 02, 2025

Rallye Motors responded

Thank you for the wonderful feedback! We're so glad to hear you had an excellent experience with Robert. His knowledge and professionalism make a big difference, and we truly appreciate your recommendation. We look forward to serving you again!

May 30, 2025

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Employee Rating

Patrick was very helpful polite and professional Service was preformed in a timely manner which was very helpful. Prices seem a bit high. More

by FROGOBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Patrick Ripley

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May 30, 2025

Rallye Motors responded

Thank you for your feedback! We're so glad to hear that Patrick provided helpful, polite, and professional service, and that everything was completed in a timely manner. We appreciate your thoughts on pricing and will be sure to share your input with our team.

May 28, 2025

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Excellent Customer service by Rob Carlson. Extremely helpful and the best at getting you in for service with a loaner car. More

by ERIKA.SPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Rallye Motors responded

Erika, thank you for the kind words! We’re glad to hear Rob Carlson provided excellent service and made sure you had a loaner car. We appreciate your feedback and look forward to serving you again.

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