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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
700 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs, 4 mos

Industry Experience

29 yrs, 7 mos

4.9

700 Reviews

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700 Reviews of Rob Carlson

February 12, 2026

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Employee Rating

Service advisor made sure to do everything I asked and then some in order to make sure my issue was addressed and taken care of properly and to my satisfaction. More

by MIA8297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Rallye Motors responded

Thank you for your 5-star review! We’re so glad to hear that your service advisor went above and beyond to ensure everything you requested was handled thoroughly and to your satisfaction. Providing attentive, detail-oriented service is what we strive for every day at Rallye Motors. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!

February 06, 2026

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Employee Rating

The Rob Carlson experience is second to none. It doesn’t matter where I lease/buy my car from, I will only service with Rob. I have the utmost confidence in receiving the best service with Rob a More

by JSUK12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Rallye Motors responded

Thank you for sharing such an incredible review! We’re thrilled to hear that the Rob Carlson Experience continues to stand out and earn your trust. Your confidence in Rob and the Rallye service team truly means a lot to us. We’ll be sure to pass along your kind words—thank you so, so much for choosing Rallye!

January 25, 2026

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Employee Rating

Sales: victor Cosme Credit: Eric Weiner Service: rob Carlson Fourth car I’ve purchased. I keep coming back. More

by D.GOODALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme , Eric Weiner

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Jan 26, 2026

Rallye Motors responded

Thank you for the 5-star review! We’re honored to have earned your trust over multiple purchases. We truly appreciate your loyalty and look forward to helping you again in the future.

January 25, 2026

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Employee Rating

Robert Carlson is very professional and does an excellent job. I definitely recommend him. Extremely knowledgeable. More

by Genexeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard DeAngelo

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Jan 25, 2026

Rallye Motors responded

Thank you for the great feedback! We’re happy to hear Robert Carlson provided such professional and knowledgeable service. We truly appreciate the recommendation and look forward to assisting you again.

January 19, 2026

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Employee Rating

I’ve been working with Rob since 2009/2010 and I don’t have a bad word to say. He’s fantastic to work with - honest and truly cares about his clients. More

by ALK1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Rallye Motors responded

Thank you for sharing such a kind review! We’re thrilled to hear you’ve had such a positive experience working with Rob over the years. His honesty and dedication to his clients truly make a difference, and we’re glad it shows. We appreciate your loyalty and trust!

January 14, 2026

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Employee Rating

love working with Jay Johanas since Tom Walton leave Rallye. i enjoy going to the service dept to have work done since i deal with Rob Carlson. he is very upfront and conscience of his work. in fact i More

by VIVIAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Johanas

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Jan 14, 2026

Rallye Motors responded

Thank you for taking the time to share your experience. We’re happy to hear that working with Jay Johanas and Rob Carlson has made your visits to our service department so enjoyable. It means a lot to know that Rob’s honesty and dedication to quality service earned your trust, even bringing a vehicle purchased elsewhere to Rallye Motors. We truly appreciate your loyalty and kind words.

January 04, 2026

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Employee Rating

I have been working with Jimmy for many years and he always make sure the sales and delivery process is top notch. More

by JDEPIETTO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Chuisano

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Jan 04, 2026

Rallye Motors responded

Thank you for your continued trust! We’re happy to hear that Jimmy consistently provides a top-notch sales and delivery experience. We truly appreciate your loyalty and look forward to working with you again in the future.

January 04, 2026

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Employee Rating

Rob is thorough and clearly explains what your service includes and what you need to keep your car in good working condition. Very friendly as well and not pushy with add on services More

by BAustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2026

Rallye Motors responded

Thank you for your kind review! We’re happy to hear that Rob was thorough, clearly explained your service needs, and made the experience friendly and pressure-free. We truly appreciate your trust and look forward to assisting you again.

January 03, 2026

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Employee Rating

Excellent service, best customer service, convenient service all and all a no stress experience highly recommend More

by msdead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2026

Rallye Motors responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent, convenient, and stress-free experience with our service team. We truly appreciate your recommendation and look forward to serving you again!

December 20, 2025

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Employee Rating

I had another fantastic service and repair experience at Rallye Motors. From the initial call until my vehicle was finished, two thumbs up. More

by Tony Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2025

Rallye Motors responded

Thank you for your wonderful feedback! We’re thrilled to hear you had another fantastic service and repair experience at Rallye Motors. Your support means a lot, and we look forward to providing you with excellent service again in the future!

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