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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
695 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs, 3 mos

Industry Experience

29 yrs, 6 mos

4.9

695 Reviews

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695 Reviews of Rob Carlson

January 04, 2026

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I have been working with Jimmy for many years and he always make sure the sales and delivery process is top notch. More

by JDEPIETTO
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Recommend Dealer
Yes

Other Employees Tagged: Diana Chuisano

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Jan 04, 2026

Rallye Motors responded

Thank you for your continued trust! We’re happy to hear that Jimmy consistently provides a top-notch sales and delivery experience. We truly appreciate your loyalty and look forward to working with you again in the future.

January 04, 2026

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Rob is thorough and clearly explains what your service includes and what you need to keep your car in good working condition. Very friendly as well and not pushy with add on services More

by BAustin
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Recommend Dealer
Yes
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Jan 05, 2026

Rallye Motors responded

Thank you for your kind review! We’re happy to hear that Rob was thorough, clearly explained your service needs, and made the experience friendly and pressure-free. We truly appreciate your trust and look forward to assisting you again.

January 03, 2026

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Excellent service, best customer service, convenient service all and all a no stress experience highly recommend More

by msdead
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Recommend Dealer
Yes
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Jan 03, 2026

Rallye Motors responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent, convenient, and stress-free experience with our service team. We truly appreciate your recommendation and look forward to serving you again!

December 20, 2025

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I had another fantastic service and repair experience at Rallye Motors. From the initial call until my vehicle was finished, two thumbs up. More

by Tony Sally
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Recommend Dealer
Yes
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Dec 20, 2025

Rallye Motors responded

Thank you for your wonderful feedback! We’re thrilled to hear you had another fantastic service and repair experience at Rallye Motors. Your support means a lot, and we look forward to providing you with excellent service again in the future!

December 19, 2025

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The people are are great. This is my fifth purchase here. Sales and service are top notch. More

by NIGHTSKKY
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Myung

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Dec 20, 2025

Rallye Motors responded

Thank you for your continued loyalty! We truly appreciate you choosing us for your fifth purchase. It’s wonderful to hear that our sales and service teams continue to provide a top-notch experience. We look forward to assisting you again in the future!

December 19, 2025

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Turbocharged, all-wheel-drive machines built for extreme durability, rapid acceleration, and precision control on unpredictable surfaces. More

by bijua3012
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea, Patrick Ripley, Sarah Valle

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Dec 20, 2025

Rallye Motors responded

Thank you for sharing! That’s a great description and highlights the qualities that truly make these vehicles stand out. We appreciate your enthusiasm for their performance, durability, and control.

December 17, 2025

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Rob is outstanding at what he does Rob has been my service rep for over 15 years More

by PETERC
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andy Fu

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Dec 17, 2025

Rallye Motors responded

Thank you for your continued trust and loyalty! We’re honored to hear that Rob has been your service representative for over 15 years. His dedication and outstanding care truly make a difference, and we appreciate you taking the time to share your experience. We look forward to serving you for many more years to come!

December 10, 2025

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Rallye Motors was amazing — great service, friendly team, fast process, and overall an excellent experience. More

by Hussein.nasrallah
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

Rallye Motors responded

Thank you for the fantastic review! We’re thrilled to hear you had an excellent experience with our team and that the process was fast and friendly. We appreciate your support and look forward to assisting you again!

December 07, 2025

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Great service. Rob has been my representative for over 5 years and he always makes sure all my needs are taken care of in a timely manner. More

by JDEPIETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Rallye Motors responded

Thank you for the wonderful review! We’re grateful for your loyalty over the past five years and happy to hear that Rob continues to take great care of you. We appreciate your trust and look forward to serving you for many more years to come!

November 25, 2025

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Great service and communication! All dealerships service department should try to learn from Rallye Motors. More

by John M
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Recommend Dealer
Yes
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Nov 25, 2025

Rallye Motors responded

Thank you, John! We truly appreciate your kind words. We're thrilled to hear you had a great experience and that our service and communication stood out. The Rallye Motors team works hard to deliver exceptional care, and feedback like yours means the world to us. We look forward to welcoming you back again!

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