Rob Delorm

My vehicle still is not fixed and no one listens, they’ve replaced the same thing three times. replaced the same thing three times. More

by Mommafrancis11 Verified Customer Verified Customer

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Took vehicle in for a radar calibration on Thursday at 8 am for a 3 hour service and didn’t get back until noon the next day. When calibration was completed the shod plate was damaged and the lower bumper am for a 3 hour service and didn’t get back until noon the next day. When calibration was completed the shod plate was damaged and the lower bumper was incorrectly installed with parts missing. More

by wojphoto Verified Customer Verified Customer

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Matthews service is always quick and goes so smoothly. The advisors, appointment coordinators always go above and beyond. I would highly recommend them for sales and service. The advisors, appointment coordinators always go above and beyond. I would highly recommend them for sales and service. More

by lisa.freeo Verified Customer Verified Customer

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Monalysa is great and should train all your services staff as well as the young man. This is the first time since I finance my car through Mathewws after taking over the dealership, I bought several car staff as well as the young man. This is the first time since I finance my car through Mathewws after taking over the dealership, I bought several cars from I had a great experience. More

by JGAMBLE1 Verified Customer Verified Customer

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Scott Braun in Service Tech is a true asset! Top notch. Best at what he does, cares about his job & extremely knowledgeable Top notch. Best at what he does, cares about his job & extremely knowledgeable More

by gingging305 Verified Customer Verified Customer

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It is kind of old and shabby looking (could definitely use a do-over) but the people who work there are just wonderful.‘ use a do-over) but the people who work there are just wonderful.‘ More

by jcorwin007 Verified Customer Verified Customer

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Very kind and respectful. They are efficient and communicate well. Dejon was great and even moved my car out front with it warmed up before I left. Everyone at Matthews is ver They are efficient and communicate well. Dejon was great and even moved my car out front with it warmed up before I left. Everyone at Matthews is very kind and helpful and really care about getting waiting clients out on time and taken care of. More

by lucypap Verified Customer Verified Customer

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Disgraceful. You're dishonest approach to my car problem has greatly altered my life. By not honoring the CPO Warranty that YOU PLACED ON THE CAR. I need to pay o You're dishonest approach to my car problem has greatly altered my life. By not honoring the CPO Warranty that YOU PLACED ON THE CAR. I need to pay over 7k out of pocket which impacts my ability to do major life events I had planned in the next 6 months. I.E. buy a house/get engaged. All so you can save a little bit of money and not have to fix a car that you know has a known problem. More

by ESPOSITOMATT6 Verified Customer Verified Customer

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We had been very happy with our service until we took our car in at the end of December. We still haven’t received any of the call-backs that we were promised. car in at the end of December. We still haven’t received any of the call-backs that we were promised. More

by Nanagrady Verified Customer Verified Customer

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It’s always a pleasure having service at Matthews. Everyone is always so friendly and helpful. Would highly recommend Hyundai Matthews of Schenectady for services or purchasing a vehicle. Everyone is always so friendly and helpful. Would highly recommend Hyundai Matthews of Schenectady for services or purchasing a vehicle. More

by lisa.freeo Verified Customer Verified Customer

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