Dealership Experience
7 yrs, 5 mos
556 Reviews
Write a Review556 Reviews of Rob Gable
December 20, 2019
Best Customer Service I've always had my RAV4 serviced by Toyota, and St. Cloud Toyota does it better than anyone. I brought my RAV4 in for an oil change and asked about c I've always had my RAV4 serviced by Toyota, and St. Cloud Toyota does it better than anyone. I brought my RAV4 in for an oil change and asked about checking the heater. They recommended a full coolant flush and also caught a problem with the rear brakes with their standard multi-point checkup. Rob (Gable) was great in communicating what my car needed and what the costs would be, calling me three times to ensure we were on the same page. I left there with new brakes, a heater that works and a checkup telling me everything else looked good. On the way home I had three deer jump out of the ditch in front of me and I very happily had really good brakes which prevented an accident. And did I mention, my RAV4 just turned over 199,000 miles this past week. It's service from St. Cloud Toyota that keeps it on the road! More
December 19, 2019
Great customer service and quality workmanship Saint Cloud Toyota has the best service and employees. I am never dissatisfied when I take my truck in for it’s service. They take awesome care of my Saint Cloud Toyota has the best service and employees. I am never dissatisfied when I take my truck in for it’s service. They take awesome care of my truck! More
Other Employees Tagged: Dan Pope , Trent Braun, Lori Heinz, Tara LeBrun, Kristen Murray
December 19, 2019
Friendly service. I've always receive excellent service whenever I need service work on my vehicle. If I don't have an appointment they still take in my vehicle and ca I've always receive excellent service whenever I need service work on my vehicle. If I don't have an appointment they still take in my vehicle and call me when the work is completed. There shuttle service is also very good. More
Other Employees Tagged: Lori Heinz
December 16, 2019
service center Rob in service was very helpful in making sure I was a very satisfied customer. He was helpful and kind and even ended up staying a little late to be Rob in service was very helpful in making sure I was a very satisfied customer. He was helpful and kind and even ended up staying a little late to be sure I was taken care of! Thanks Rob:) More
December 12, 2019
Came for the coffee, stayed for the great service! My experience at St Cloud Toyota on December 11, 2019, was excellent in all aspects. Rob Gable did an awesome job from start to finish. He kept me u My experience at St Cloud Toyota on December 11, 2019, was excellent in all aspects. Rob Gable did an awesome job from start to finish. He kept me updated on the progress of the work and advised me of several issues that the techs noticed with the truck. The work on my Tundra was completed in considerably less time than I expected. I would strongly recommend St Cloud Toyota. The only downside was that I did not get to see Jan. I assumed it was her day off. More
Other Employees Tagged: Tara LeBrun
December 12, 2019
It was a very good experience My service was great, The Service attendant explain and reviewed all the work that was done to my car. Was done in a very timly manner. Very Pleased. My service was great, The Service attendant explain and reviewed all the work that was done to my car. Was done in a very timly manner. Very Pleased. More
Other Employees Tagged: Dan Pope , Trent Braun, Lori Heinz, Tara LeBrun, Kristen Murray
December 04, 2019
A OK. Service very good. Little long but very busy Rob came and explained what was needed and finished the job. Done Paid They washed car too. Service very good. Little long but very busy Rob came and explained what was needed and finished the job. Done Paid They washed car too. More
December 04, 2019
Took way to long! We had an appointment at 9 to get 4 new tires. Did not get out until after noon! Didn’t have a loner vehicle. Should not have taken 4 hrs for new tire We had an appointment at 9 to get 4 new tires. Did not get out until after noon! Didn’t have a loner vehicle. Should not have taken 4 hrs for new tires!! More
November 30, 2019
it was done Went in for airbag warranty replacement + oil change. Knew of one other issue; pleased they found it in their audit - plus one I missed. (Those thin Went in for airbag warranty replacement + oil change. Knew of one other issue; pleased they found it in their audit - plus one I missed. (Those things they found took more time, which I expected to happen). Car came back to me in good working order, they picked me up and dropped me off too and the staff there was outstanding. 1/2 star losing gripes - but they don't do half stars so I took a whole one off: The scheduling department informed me the whole repair for the airbag + oil change was about an hour and half two weeks before appointment. When I got there they moved the estimate to three hours - this recall had been out for more than 6 months - scheduling should have been able to inform me of that. They also did not reset my dash "oil change needed" light. More
November 28, 2019
Taken care of Scheduling online was very easy, I drove right in when I arrived, very minimal wait time, shuttle availability, service was completed in a minimal amo Scheduling online was very easy, I drove right in when I arrived, very minimal wait time, shuttle availability, service was completed in a minimal amount of time, and I was asked if there was anything else that I was concerned about (and my questions were addressed/answered). More
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