Rob Jensen
Rob Jensen at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Rob Jensen | Page 9

Service Writer

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

Contact Me
4.8
90 Reviews

I have been in the service industry for 27 years and enjoy the opportunity it provides to be able to assist people with their vehicles and take care of their families at the same time.

Dealership Experience

19 yrs, 4 mos

Industry Experience

36 yrs, 4 mos

Specialties & Trainings

KIA and MAZDA certified Advisor and Service Manager.

4.8

90 Reviews

Write a Review

90 Reviews of Rob Jensen

October 18, 2019

Dealership Rating
Employee Rating

Great customer service Friendly service with a quick turnaround for an oil change. Nice waiting area with fresh popcorn and coffee. Recommend for any oil change and have More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler , Steven Fassbender, Ian Johnson,

Oct 18, 2019

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for your review! We appreciate your business!

October 17, 2019

Dealership Rating
Employee Rating

Great amazing people They always exceed my expectations friendly informative and amazing people who work there it’s all in the staff they make it great they help me with e More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler , Steven Fassbender, Ian Johnson,

Oct 17, 2019

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review! We appreciate your business!

August 24, 2019

Dealership Rating

Great service Friendly staff! I have a busy work schedule and it’s hard to get my vehicle serviced when I have to make an appointment. I appreciate the walk in abil More

by MomRunsOnCoffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler , Steven Fassbender, Ryan Gestrich, Ian Johnson,, Kelsey Postlewaite

Aug 24, 2019

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

August 08, 2019

Dealership Rating

You were great and you got me a shuttle. Thank you so much. They knew just what to do. I had to have my air bags done because of a re-call. They got me in right on time and then got a shuttle to take me to th More

by Sandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carly Ziegler Shuttle Driver, she was great.

Aug 08, 2019

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the kind words. We appreciate your business!

May 03, 2019

Dealership Rating
Employee Rating

Maintenance Rob was very helpful, very friendly and provided exceptional service. He answered all of my questions about my Jeep seeming weird/smelling like someth More

by Nancy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2019

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

March 10, 2019

Dealership Rating
Employee Rating

Very professional From the salesperson, Michael, to service person Rob, I was treated with professionalism and courteous service each time i return. Thank you so much. More

by Smokiesjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Glowacki, Jason Malloy

September 29, 2018

Dealership Rating
Employee Rating

Oil Change and Wash First oil change and review at the dealership since purchasing our new vehicle. Couldn’t be more pleased with Service Advisor R. Jensen. He was friend More

by JacksDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Zurn , Lucas Branum

May 31, 2018

Dealership Rating
Employee Rating

The Best in Madison I have used Russ Darrow for many years. They are honest, great to work with and professional. I get my oil changes and car maintenance there as well. More

by Lisa1516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp

March 17, 2018

Dealership Rating
Employee Rating

Excellent service I’m very pleased with this dealership service. They always get me in right away and do an excellent job. They’re very friendly and knowledgeable. More

by Sarah123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 16, 2018

Dealership Rating
Employee Rating

Great service They diagnosed the problem and had the part in stock to fix it. My Ram was ready when promised. Easy to schedule an appointment for the work. More

by Davem18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
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