Rob Jensen | Page 9
Service Writer
Russ Darrow Chrysler Dodge Jeep RAM of Madison
3502 Lancaster Dr
Madison, WI 53718
I have been in the service industry for 27 years and enjoy the opportunity it provides to be able to assist people with their vehicles and take care of their families at the same time.
Read moreDealership Experience
19 yrs, 4 mos
Industry Experience
36 yrs, 4 mos
Specialties & Trainings
KIA and MAZDA certified Advisor and Service Manager.
90 Reviews
Write a Review90 Reviews of Rob Jensen
October 18, 2019
Great customer service Friendly service with a quick turnaround for an oil change. Nice waiting area with fresh popcorn and coffee. Recommend for any oil change and have Friendly service with a quick turnaround for an oil change. Nice waiting area with fresh popcorn and coffee. Recommend for any oil change and have always been great for other maintainer and repairs too. More
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler , Steven Fassbender, Ian Johnson,
October 17, 2019
Great amazing people They always exceed my expectations friendly informative and amazing people who work there it’s all in the staff they make it great they help me with e They always exceed my expectations friendly informative and amazing people who work there it’s all in the staff they make it great they help me with every and any question I have and never blink an eye to help me and listen More
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler , Steven Fassbender, Ian Johnson,
August 24, 2019
Great service Friendly staff! I have a busy work schedule and it’s hard to get my vehicle serviced when I have to make an appointment. I appreciate the walk in abil Friendly staff! I have a busy work schedule and it’s hard to get my vehicle serviced when I have to make an appointment. I appreciate the walk in ability on Saturday’s to get this done and if I have to run errands I don’t have to stay. Waiting area is clean and items are available for purchase. There’s a place I could go that’s closer to home but I’ll only go here. More
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler , Steven Fassbender, Ryan Gestrich, Ian Johnson,, Kelsey Postlewaite
August 08, 2019
You were great and you got me a shuttle. Thank you so much. They knew just what to do. I had to have my air bags done because of a re-call. They got me in right on time and then got a shuttle to take me to th They knew just what to do. I had to have my air bags done because of a re-call. They got me in right on time and then got a shuttle to take me to the mall. Thank you so much. More
Other Employees Tagged: Carly Ziegler Shuttle Driver, she was great.
May 03, 2019
Maintenance Rob was very helpful, very friendly and provided exceptional service. He answered all of my questions about my Jeep seeming weird/smelling like someth Rob was very helpful, very friendly and provided exceptional service. He answered all of my questions about my Jeep seeming weird/smelling like something was burning. Well done Rob! More
March 10, 2019
Very professional From the salesperson, Michael, to service person Rob, I was treated with professionalism and courteous service each time i return. Thank you so much. From the salesperson, Michael, to service person Rob, I was treated with professionalism and courteous service each time i return. Thank you so much. Love my Jeep. More
Other Employees Tagged: Michael Glowacki, Jason Malloy
September 29, 2018
Oil Change and Wash First oil change and review at the dealership since purchasing our new vehicle. Couldn’t be more pleased with Service Advisor R. Jensen. He was friend First oil change and review at the dealership since purchasing our new vehicle. Couldn’t be more pleased with Service Advisor R. Jensen. He was friendly and gave a time estimate for completion since there were a number of customers in line before us. The work was completed earlier than expected which was nice. They even washed the vehicle afterward. My daughter was happy for the WiFi and free popcorn which made the stop better. We also spoke with Lucas who sold us the vehicle six months ago. He remembered our names and asked how the vehicle was handling. Very pleased with how we are treated and have recommended the place to a few individuals. Thanks again! More
Other Employees Tagged: Jessica Zurn , Lucas Branum
May 31, 2018
The Best in Madison I have used Russ Darrow for many years. They are honest, great to work with and professional. I get my oil changes and car maintenance there as well. I have used Russ Darrow for many years. They are honest, great to work with and professional. I get my oil changes and car maintenance there as well. Great prices, great service, I wouldn't go anyplace else. Rob, the service manager, is terrific. More
Other Employees Tagged: Robert Kulp
March 17, 2018
Excellent service I’m very pleased with this dealership service. They always get me in right away and do an excellent job. They’re very friendly and knowledgeable. I’m very pleased with this dealership service. They always get me in right away and do an excellent job. They’re very friendly and knowledgeable. More
March 16, 2018
Great service They diagnosed the problem and had the part in stock to fix it. My Ram was ready when promised. Easy to schedule an appointment for the work. They diagnosed the problem and had the part in stock to fix it. My Ram was ready when promised. Easy to schedule an appointment for the work. More

