Rob Johnson | Page 2

Very virtuous and welcoming. . Never feel pressured to make a decision… whether it be the service department or the sales group. Both are patient and understanding . Never feel pressured to make a decision… whether it be the service department or the sales group. Both are patient and understanding More

by fiskmark1 Verified Customer Verified Customer

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Frank was so helpful! He even took the time to help me set up my new atlas and get comfortable with it. Frank is now apart of the callaway family whether he knows it or no He even took the time to help me set up my new atlas and get comfortable with it. Frank is now apart of the callaway family whether he knows it or not. Thank you so much Overturf and Frank you rock!!! More

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Great experience low price easy transaction. Gave me a great deal on my trade in. I'll definitely be back in the future to buy another car. great deal on my trade in. I'll definitely be back in the future to buy another car. More

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Great dealership, with the exception of Rob. I have had great experiences before in the past. When they hire that guy, my experiences have been pretty bad. Terrible people person. great experiences before in the past. When they hire that guy, my experiences have been pretty bad. Terrible people person. More

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Frank is the best! He delivered my new suv and picked up both trade in’s! That guy is the best in the business! Mark Neely is the greatest finance guy as well. Just love you guys! I’ll buy from y’all every both trade in’s! That guy is the best in the business! Mark Neely is the greatest finance guy as well. Just love you guys! I’ll buy from y’all every time! More

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He was very condescending towards me while I explained what my vehicle was doing and why I was there for service, very abrupt when I asked questions about the service for my vehicle and parts that may be what my vehicle was doing and why I was there for service, very abrupt when I asked questions about the service for my vehicle and parts that may be needed. I have never felt this way when I have came in and been helped by Josh, he has always been pleasant and helpful. Rob was very misogynistic even on the phone when he called to inform me of the status of my vehicle, My Fiancé came in to pick up my vehicle and he had a completely different attitude with him. Is it because I am a woman? Because my money spends the same. I Love Volkswagen I will be back I even got my Soon to be mother in law to buy a 2021 atlas from you guys. Maybe just a lil more customer service training is needed? Isn't exactly how someone wants to be treated especially when they are already bringing a vehicle for service. More

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Second vehicle purchased here. The process went very smoothly and seamlessly. Great team to buy from. Frank was awesome, very nice and helpful. Gave us space to make a decision without sitting over our smoothly and seamlessly. Great team to buy from. Frank was awesome, very nice and helpful. Gave us space to make a decision without sitting over our shoulder. Will be returning for sure. More

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Frank is a superb salesperson. Always pointing out the plus & minus of each car I looked at. A KIA specialist. I would recommend Frank to anyone looking for a new vehicle. plus & minus of each car I looked at. A KIA specialist. I would recommend Frank to anyone looking for a new vehicle. More

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I would like to thank Frank’s Valle and the entire Overturf crew for our new car! If you’re looking for a vehicle, these are the people to work with! Frank was great to work with but he is an even Overturf crew for our new car! If you’re looking for a vehicle, these are the people to work with! Frank was great to work with but he is an even better person. He truly cares about the customer and puts their needs in front of his own agenda. Multiple times, he had a day off but came into the dealership to take cake of me and my wife’s questions. He is always willing to go above and beyond expectations and I wouldn’t recommend anyone else. Overturf didn’t have the exact car we were looking for but Frank was able to organize a dealer trade with a dealership in Seattle. As soon as I said that I wanted the vehicle, a couple of Overturf employees DROVE to Seattle that night to pick it up. This was all a surprise for my wife and the whole team made this so special for us. Without me asking, they tied balloons to the vehicle and recorded her reaction when she saw it! This was TRULY a personal car shopping experience and I 100% recommend buying from Overturf. Thank you to Overturf and ESPECIALLY Frank Valle for selflessly helping us find our dream car! Much love, Isaiah Ojeda More

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Great help on our new car!!! The set up was easy, the information was spot on can’t thank the Team enough For all the help!Thank you information was spot on can’t thank the Team enough For all the help!Thank you More

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