Rob Linge
Rob Linge at Matthews GM Center

Rob Linge

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.9
154 Reviews
4.9

154 Reviews

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154 Reviews of Rob Linge

August 29, 2025

Dealership Rating
Employee Rating

Dropped off my truck which was having tailgate switch issues and discharging the battery. Rob had me in and out in three days without an appointment. Much appreciated. More

by tkellogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 26, 2025

Dealership Rating
Employee Rating

Matthews GMC always finds us the perfect vehicle! Bill is amazing to work with and makes sure we’re happy! More

by irishmom13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Matthews GM Center responded

Hi- Thank you for choosing Matthews GMC for your automotive needs. We are thrilled to hear about your positive experience with Bill. Congratulations on your new vehicle! We appreciate your kind words.

August 21, 2025

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Employee Rating

Excellent service. Fast, courteous, informative. Explained service done on warranty. Work done timely and efficiently. More

by gcoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 19, 2025

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Employee Rating

They took me in with out an appointment and repaired my tire with a screw in it More

by northgateliquor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth

Aug 21, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 15, 2025

Dealership Rating
Employee Rating

You guys are the best. I feel so comfortable with everyone. It’s like having family taking care of all my auto needs! More

by klugauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 13, 2025

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Employee Rating

Vehicle was promptly taken in for service. Wait time was not an acceptable amount of time More

by LYNDAREINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rodgers , Perry

Aug 14, 2025

Matthews GM Center responded

Hi Lynda- We want to apologize for the delay during your service appointment. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully you will give us a chance to earn your business again in the future.

August 13, 2025

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Employee Rating

Everyone at Matthews GM is so friendly and helpful! The dealership is so clean and easy to get to. We drive an hour away to get our vehicles serviced at this dealership, because we love it there!!! More

by tami_hamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Matthews GM Center responded

Hi Tami- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 25, 2025

Dealership Rating
Employee Rating

Rob was pleasant and accommodating as well. The vehicle service was done on time and correct. More

by klinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rodgers

Jul 28, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 24, 2025

Dealership Rating
Employee Rating

My issue was taken care of in a fast and efficient manner. Love the extra Cadillac service. Would highly recommend. More

by heath20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 22, 2025

Dealership Rating
Employee Rating

Everything was great, exactly as expected the repair was completed on time. Every thing was good. More

by elis_hus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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